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ultimate user management

ultimate user management

chris_g2
Explorer | Level 3

Under which admin profile is it able to view all folders and documents or does each user need to share the folder with admin? 

 

 

3 Replies 3

Re: ultimate user management

Walter
Dropboxer

Hey there @chris_g2 - how are you today?

From what I gather you must be talking about the different tiers of team Admins on the Advanced or the Enterprise Dropbox for Business plan - correct me if I'm wrong please. 

If that's indeed the case, I'd suggest taking a look at the following Help Center article; specifically the part about the Tiered admin permissions:

https://help.dropbox.com/teams-admins/admin/change-admin-rights

If you have any further questions in the meantime, please let me know!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: ultimate user management

chris_g2
Explorer | Level 3

Hi

 

My question is if the Team Admin has ultimate viewing capabilities of all folders either made private or not. 

thanks

chris 

Re: ultimate user management

Walter
Dropboxer

Thanks for getting back in touch @chris_g2!

If you're talking about Team Folders (or Team Space for newer teams), then yes, a Team Admin can use the 'Sign-in As User' feature to organize a new employee's account, troubleshoot issues and/or keep a project moving in case a team member is away from the office.

Important note: If a team member has connected their personal and work Dropbox accounts, sign in as user will not let admins access their personal Dropbox account.

For more information you can see here: 

https://help.dropbox.com/teams-admins/team-member/team-space-overview

Let me know if this helped Chris!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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