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uploading to wrong account

uploading to wrong account

dbolstad
New member | Level 2

I was invited to a TEAM dropbox.   I had to set up a profile to enter the team with my work address.   I just discovered because my storage limits are exceeded that I have been uploading all of my files to this TEAM account.   How do I fix this?

 

when I try to set up a new account -- it says my email is already being used

1 Reply 1

Re: uploading to wrong account

Walter
Dropboxer
Hey @dbolstad, welcome to the Community and happy Monday!

It sounds like you joined a Dropbox for Business teams account with your personal account and since the email address is still being used, you won't be able to create a new account with that email address. 

If that's the case indeed, you'll need to have your team's admin convert your account back to an individual one using these steps

Let me know if that helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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