Can we have different plans / price points / data combinations / plan sizes?

[Michel L.]

Hi, I find limited in the choices of subscription plans. Basic/free and Pro/110$

I'd gladly pay something like 25$ a year for 50GB and a 2 users family plan.

Considering iCloud have a 12$ plan for 20 GB and 48$ for 200GB, that seems reasonable..

[Mark]

serhatduygun wrote:

So I still can not understand espect of "Financly viable" term ?????? $5 better than $0 isnt it. ?? 

Not when everybody who is currently paying $9.99 downgrades to the $5 plan. That quickly equates to a loss of revenue. This has happened every trial they've done. 

So you instantly lose revenue and lots of it very quickly.

[anonymous]

SO use the ones that do offer 100GB for free,, leave here and forget about them

[Mark]

@anonymous thats the beauty of a free market isnt it ? 

Also remember that the ones who offer 'free' 100gb packages have other income streams that Dropbox doesnt (e.g. Office suite or Adverts)

[DPattee]

I foolishly paid for it and am already regretting it.  After I discovered a bug (or "by design, feature") related to file renaming I was going to cancel - until I read I wouldn't get any money back even though I only used the feature for 2 days. (I didn't notice the bug, I immediately hit the free cap when uploading all my photos, so I just clicked 'upgrade' and paid for the year...) Google Drive and Apple iCloud both have intermediary size upgrades that I'm much happier with. (Really... I had to go all the way to a terabyte just because I needed 15 gigs??)

[Cavehomme]

---

Rich

Super User II

Let me remind everyone that this is the Support site for Dropbox. You can discuss Dropbox and its offerings all you want, but this is not the place to discuss products or services from other companies. Thank you.

---

With all due respect, this particular thread is concerned with Dropbox pricing being too expensive with no cheaper options available. It's therefore inevitable that there will be comments that include comparisons with other products! Your only solution is to stop people expressing their valid concerns and views, delete the thread, but then you'll alienate far more people and lose Dropbox revenues!

Dropbox needs to LISTEN and figure this one out properly, regardless of what they tried in the past. They could, for example, introduce a lower fee and lower storage thresholds just for new customers only, say for a period of 2 years, i.e. no crossover to another account allowed by existing paying customers. Sure, some existing users would use fake names or whatever, but I think most current paid users would stay with what they've got.

Perhaps an alternative might be to lift the free storage to 15GB to at least give those users some headroom, those that cant afford $10 per month and stop them going elsewhere and bad-mouthing Dropbox to their family, friends and work colleagues in the process.

These might not be the best solutions, but "do nothing" is also not a solution, and that's what Dropbox Business Development people need to be dealing with, not me!

[Cavehomme]

Let me remind everyone that this is the Support site for Dropbox. You can discuss Dropbox and its offerings all you want, but this is not the place to discuss products or services from other companies. Thank you.

[lcolome]

Dropbox is , in my opinion, the best cloud storage service in this moment, but the capacity of the free account is tiny, and the capacity of the pro account is huge.

I think a lot of user of free acount will be interested for get a pay acount, I will be interested for example, If DropBox launch a pay acount in the middle of this options, 100gb for 15€ o 20€ anual payment will be a good option for me , and a lot of user

[Reina]

+1

Honestly, I would pay 1/3 of the price for 1/10 of the space.

Even $4 a month for 100GB that I'm mostly going to use is better than 1TB of storage space that will eternally remain 95% empty.

I was on 4GB for years until my computer purchase last year gave me one year of 25GB Dropbox.  The switch from 25GB back to 4GB will be a hard one, which was the whole point of Dropbox's free trial, but I'll manage.  I did before.

I'm a poor university student whose computer is only 500GB (= about 400GB in actual space).  There's no way I could justify to my parents, or to myself, paying over $100 per year for online storage space that I mostly won't use.  I mean, I'm using WPS because Microsoft Office is too expensive.

Dropbox is great.  I love being able to automatically sync my lecture slides on all my devices simultaneously.  But unless Dropbox makes some changes to their plans, I'll be sticking to storing only current lecture material on Dropbox, and everything else on a different cloud drive.

As for "adding more space for the same price", it's all an illusion.  Dropbox probably has a hoard of financial and data analysts, who realized that by chunking everything into a massive plan, they can attract more customers with space that the customers won't use.  I mean, 1TB sounds awesome to anyone, who cares if most people will only use 20-50GB?  The space that they won't use but pay for will make up for the very few customers who actually use the terabyte to its limit.

Point is, I know that in the ends, Dropbox is just a business that needs to make its living.

But I don't see why they can't make a lower-tier plan for the truly frugal.  Make it 25GB for $3/mo.  Call it a student plan, a basic+ plan, a trial plan, whatever.  Not a lot of customers will downgrade, it's less than what most people need.  It won't take away from the appeal of the 1TB blanketed cost either, since people like having a choice.  Most of all, you gain loyal customers who will be grateful that Dropbox is considering the needs of the customers, and not just its needs as a business.

[Mark]

"Not a lot of customers will downgrade, it's less than what most people need."

@Reina except that..... They have done that. They did a trial again earlier this year. People did downgrade. Enough for them to pull the trial early in fact. 

[Reina]

@Mark

Alright, so giving their customers a choice might not bode well for their marketing schemes.

But the number of downgrades to just 25GB just further proves the point that no one (except for maybe 1% of customers) needs that much space.  It really comes down to a majority of customers funding the 1% who actually use that space by paying for space they don't use, and Dropbox making it seem like they've actually gotten a good deal (I mean, 1 TB!  Who really cares if it's not really theirs if they don't use it?).

[Mark]

@Reina

But is that not marketing through and through?

I get 'unlimited' calls and texts on my mobile, I could get 'unlimited' data, I can go to all I can eat buffets or get a snack with as many refil drinks as I want. Or I can go to the cinema as many times as I want for a set fee.

This is how the economy works. The majority fund a minority. 

Its in businesses everywhere. 

Ultimately as well you need to remember that actually the space isnt really the issue - it could be 10 TB if they wanted. You are actually paying for the infacstructure, the staff, the support, the development, the ongoing testing, the card processing costs etc. The space is immaterial. Dropbox have decided that this is what it costs to provide that service for paying people (e.g. me). Thats the cost I have to pay to know I can contact somebody if something goes wrong etc. There is no guarantee for free users.