Can we have different plans / price points / data combinations / plan sizes?

[Michel L.]

Hi, I find limited in the choices of subscription plans. Basic/free and Pro/110$

I'd gladly pay something like 25$ a year for 50GB and a 2 users family plan.

Considering iCloud have a 12$ plan for 20 GB and 48$ for 200GB, that seems reasonable..

[ButcherBoy]

@ajburlingame, I moved to pCloud and now I'm using their Family plan which is for a lifetime! So I paid just once and that's it. Now I have 2TB of storage, I kept 1 TB for me and rest goes to my kids and wife. I can increase/decrease each member's quota with a click, so it's very flexible.

One year only(!) for Dropbox account with 5 users costs nifty 900 EUR!!! Of course here you get double the pCloud’s storage, but I’ve got mine family plan for $350 for a lifetime. You do the math

[Gadian]

To whom it may concern,

I have been a Dropbox user for over five years. I used it every day for sharing files among my devices.

Recently, the limitation of the devices for basic accounts showed up, which, I think, is not so necessary because there may not be any cost when increasing the devices' number. However, when I wanted to upgrade to a paid account, I found none of the plans suit me well enough.

The cheapest Dropbox plus plan still needs 1000 (in Japanese yen) per month, which has a 1TB storage. Comparing with another online storage product I'm using (iCloud, 200GB/400 yen), it seems good, but actually not good enough for most of us (i think). 

I usually have to work on more than four devices, including my personal notebook, my mobile phone, my PC at home, and a working desktop at the company. Unfortunately, the limitation of the Basic plan is only 3. What I really desire is a plan that has not so large storage space (50GB more or less, but no more than 200GB) with the limitation of devices around 5.

For the price, considering currently available plans, I think I could afford 200~300 yen for this kind of lite plan (e.g., ~300 yen for 50GB). 

I really want to work with Dropbox continuously, but I would consider transfer my files to iCloud if Dropbox still has such limitation of devices' number and lack of user-friendly plans.

Best regards,

A five-year Dropbox user

[Rich]

This has been asked and answered MANY times on these forums. Please use search.

[Gershu]

Hi there.

A basic suscription to Dropbox is 99 dolars a year.  That's roughly 4700 ARS (argentinean pesos).  The minimum wage in Argentina is 10.500.  The most cheapest subscription to Dropbox is HALF the minimum wage.

Dropbox has implemented a 3 linked device limit for free accounts so, free users like me who can't afford a premium subscription (but would LOVE to), suffer a lot.

I contacted Dropbox via contact form and I got an answer that's contradictory regarding the amount of linked devices.  First it says you can keep them, the next paragraph says you can't and you have to pay:

So, I can't have more than 3 linked devices and I can't really purchase a premium suscription since it's VERY bad for the personal economy of somebody living in a country where authorities don't understand quite much about economy and they're sinking us deep.

All I'm asking for is AFFORDABLE PLANS: please, develop cheaper plans for people in countries with bad economies so we can keep enjoying your service without having to sacrifice our little, hard earned wages.

Thank you.

[Rich]

---

@Gershu wrote:

I contacted Dropbox via contact form and I got an answer that's contradictory regarding the amount of linked devices. First it says you can keep them, the next paragraph says you can't and you have to pay:

---

It's not contradictory. You can have more than three linked devices if they're already on your account. If you had 10 linked devices before the limit was put in place, you still have 10 linked devices on your account now. You simply cannot link any new devices without first removing enough of your current devices to get below the three-device limit, at which time you'd be able to add another. If you want to add another device without unlinking your existing devices, then you'd have to upgrade your account.

---

[Gershu]

I'm not suscribed to the Dropbox mailing and I've been a member 7 years so far.

Do you know how I found out about the 3 device limit? Because out of 4 devices I had, one suddenly was not synchronizing anymore.  I then found out about the limit.  Dropbox then nicely told me I was exceding the 3 device limit.  I had to remove one, the less important one of course.

As soon as I unlinked another device, the one that wasn't synchronizing started to work again. Flawlessly.

I never had the option to keep 4 linked devices.  I was forced to downgrade to 3.  That's why the reply from support is contradictory.

[Walter]

Hi All,

Let me start by thanking you all for being with us and showing your interest in smaller plans than our current ones, additional tiers for upgrading, family plans and the similars. 

I'm just writing to let you know that I've just merged several threads under this one to keep things neat around our Community and also have all the upvotes this has accumulated over the years, under one place for more visibility. 

Once again, thanks for providing your invaluable input in regards to our current plans and pricing - I'll make sure to let the team know about your comments, ideas and suggestions in my internal feedback report. I can't promise if or when these might be implemented though. 

Cheers!

[jmsteele]

Hi

I have been a longtime dropbox user and value it for its cross platform usability. Unfortunately with the 3 device limit my ability to use dropbox is hampered.

I am unwilling to pay 13 dollars a month (CDN) for increasing device usage And for storage i dont need.

I urge dropbox to consider a lower price tier to increase device limit.  I myslef could justify spending 50% of the current cost of plus..but not much more. Although inconvenient I will have to explore other options...

[Daphne]

Hey there @jmsteele,

I’ve merged your post here as having all relevant comments in one place will allow us to track this request easier. Your comments made here will be passed onto our dev team for review.

Thanks for reaching out to us - Have a great day ahead!

[nachoAlicante]

Another one leaving. I've been a Dropbox user since 2010, and I've recommended Dropbox in the past to many people. But the lack of a cheaper plan for non-power users and the current limitation to 3 devices are making me leave.

• I don't need 2 TB. 100 GB or probably even 50 GB would be enough for me, and I guess for many other current users too.
• I'm not paying 12 euros a month. I guess it depends on each one's salary, but I am not using Dropbox to run any company, just for my private use, so 4 euros a month (50 euros a year) is what I consider a reasonable limit.

But I guess Dropbox doesn't care, they are focusing on companies and leaving individuals behind. It's a pity. I've been a happy user for a very long time, which would have been paying for many months if there were more plans to choose from. Luckily, now there are lots of alternatives, such as Google One, OneDrive, pCloud, Sync and many more. I'm afraid Dropbox is making a mistake. Time will tell...