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Pulling support for Mac OS 10.4 & 10.5

New member | Level 1

Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use and CANNOT upgrade to 10.6, as they are PowerPC based. Yes, old systems still work. Why stop the app from working totally instead of just deprecating support for those systems?

Current Status: Unspecified

212 Comments
C B P. New member | Level 1
New member | Level 1

I too run OS X 10.4.11 and OS X 10.5.8 on multiple PowerPC G5s at work and at home, and like other posters cannot upgrade the OS but need to continue using OS X 10.4.11 and OS X 10.5.8 PPC only software, while still synching with machines running OS X 10.6 and later, and also Windows PCs.

What is the reason for not simply dropping support for the latest PPC Dropbox app version but still enabling the apps to link with the Dropbox servers? Both OS X 10.4.11 and OS X 10.5.8 on G5, G4 and G3 PowerPs can be patched to the latest versions of bash, ntpd and fixed as regards the SSL v3.0 bug by the appropriate browser use and also untrusting Diginotar hacked certs etc., maintaining their security. So what is the actual basis for the decision to pull both support and app functionality for OS X 10.4.11 and OS X 10.5.8?

Nikolas M. New member | Level 1
New member | Level 1

I also use Dropbox on multiple machines running 10.4 and 10.5, and in fact, this fantastic legacy support is the primary reason I have stayed with Dropbox over iCloud or Google Drive.

On a personal level, I also still like to do a lot of my writing on my old PowerBook because the keyboard is just so comfortable to type on versus the flat chiclet keys on modern Mac laptops. Dropbox makes it easy to always keep that in sync with my newer hardware.

This is extremely disappointing.

daniel g.1 New member | Level 1
New member | Level 1

PLEASEE, please... Just leave basic functionality at least... PLEASE... don't make all my PPC Macs alone...

...in the dark...

Saul B. New member | Level 2
New member | Level 2

Running numerous PPC desktops & Powerbooks, and have neither the need, the inclination, or the funds to upgrade to Intel Macs.
Dropbox, please reconsider this thoughtless move to cut us off.

Michael F.2 New member | Level 2
New member | Level 2

I just asked my clients how many are still using these older systems... 38% have them in their workflow. I think it would be a smart business move to find a fix.

Jon C.1 New member | Level 1
New member | Level 1

It isn't just marginalising PowerPC is it? I'm running Os 10.5.8 on an Intel Core Due iMac which I can't update any further because some essential (for me) apps aren't supported in later OsX versions. And ironically, I was just thinking about springing for a business account.

Sorry to see you go, Dropbox. It would be helpful if folk could post any recommendations for alternative utilities which do work with Os 10.5.

Rick B.2 New member | Level 1
New member | Level 1

I too, have PPC machines that I use with Dropbox. One of them is a G3 PowerBook that I use daily. It runs OSX 10.4 I would be greatful if you didn't discontinue support for these devices.

Emmanuel P.1 New member | Level 1
New member | Level 1

I am professor and my research laboratory has more than 10 older Macs running Mac OS 10.5. I use DropBox Pro with 1TB to share the results with students and colleagues and to work on papers, presentations etc. Losing functionality for 10.5 would be a blow for the lab and I would definitely cancel my Pro account. Why not just allow basic functionality and no support as Matthew suggested?

Shel H. New member | Level 1
New member | Level 1

What is the point of disempowering thousands of happy users? I happen to have an OS 10.9 laptop, but I should not have to be forced to download everything there instead of to my desktop computer. I can understand not offering an upgrade path, but I can't understand yanking the rug out from under an existing happy user base. PS--when Microsoft did this to Skype, I started using Google hangout.

Richard S.3 New member | Level 1
New member | Level 1

Jon C, wrote: "It would be helpful if folks could post any recommendations for alternative utilities which do work with Os 10.5."

Carbon Copy Cloner can do Dropbox folder backups to a Mac OS X 10.5.8 (Leopard) workstation, either by pulling from 10.5.8 with CCC 3.4.7 (if you can get it), or by pushing hourly to 10.5.8 from an Intel Mac (10.8+) with CCC 4.x. See https://bombich.com/download