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Known issues - updated July 13th see more

Why does search function suck so bad?

9 Votes

Why does search function suck so bad?

I hate to be so frank about this in the question but seriously... I don't sync all my files on my mac and rely on the db web interface to find things every now and then. It seems for years now I have not been able to get what I need out of the search function. I have come to the point where I am going to begin looking for another vendor to handle my cloud file storage with a focus on search... 

If anyone at dropbox with any kind of authority to act upon this comment wants to discuss in detail, I welcome the conversation openly. 

Level 1

I'm also quite keen to see a bit of improvement on the search side. Searching for a file called "" for instance, does not return any result with the keyword "file"... Yes it is this bad.

Level 1

Quite frankly, I think it goes beyond "a bit of improvement". I am also increasingly reliant on the web client search functionality. It really is very disappointing to say the least. I have been with dropbox for years but the lack of such basic functionality leaves me dumbfounded and may tempt me into looking for alternatives. 


Level 8

Agreed. The search function needs an urgent redesign. It completely misses results.

Level 2

I lost so much time and money thanks to this issue, I am very glad to see search seems to finally work (Thank you!)

BUT its very primitive. I would like to see search results with the option of viewing by file type, or by date created / date modified / date last opened etc — At very least by file type and date created. 


Level 3

I agree it is not good enough when you have lots of files and paticularly old jobs.  There needs to be a way to sort by folders or to put files first or date modified.  I have put in a request to Dropbox a couple of times, once a year ago and once recently about this issue.  The response was thank you we will forward it to the development team.  So if everyone does it it might help raise it as an issue on their end.


Level 2

I am dropping out of dropbox. They have made it so complicated to just open and go to a file. Maybe the free one is better. you open it and there are all your files. They have to be losing business with this change. I tell people I deal with all the time to go to wetransfer. Dropbox Sucks!