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Downloading question

Level 2

Please I am trying to view a document on drop box with ms word but it keeps saying error. I actually created the ebook using canva. Please I need someone to put me through

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Re: Downloading question

Dropboxer
Dropboxer
Hi there, could you clarify exactly what error you’re getting?
 
Are you previewing the file on the Dropbox site, or opening it in Word directly?
 
Any info you can provide would be great!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Downloading question

Super User II

You need to provide more information about the error before anyone will know how best to assist you.

What is the error message that you're receiving? Are you downloading the file to your computer or trying to open in through the Dropbox website? What is the file type (the file extension, TXT, DOCX, XLSX, etc.)?

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Downloading question
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