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Drop box blank files

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Unsepcified error,. I go into drop box files are listed but icon look blank for word and when try to open 'unspecified error'. The weird thing is this does not happen all the time but is happening most of the time on my new laptop. PDFs/Excel work fine

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Re: Drop box blank files

Dropboxer

Sorry to hear that @RobWi - have you rebooted your computer since you first noticed this?

Could you first tell me the exact status of the app on your computer? To do this, please tkae a look at the Dropbox icon in your taskbar (Windows) or menu bar (Mac) and see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.

If you do not see this then can you please let me know what the message being displayed reads?

If you could also include a screenshot of the exact error you get as shown on your end, that'd be great. 

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Drop box blank files
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