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Level 2

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Hey, I have two paid personal accounts and 1 paid business account I use at my company. Will you be offering refunds to customers due to these changes. I am not a technical expert but was under the impression that all the main filesystems supported x-attrs? This change seem very very odd to me. Could you elaborate more on what the actual problem is at a technical level?

 

I would ask that this change not be made as this is going to disturb every single box I have Dropbox on. Both important personal files but essential business documents.

 

Many companies by law are not allowed to store documents on an unencrypted file system. Has this change thorougly been thought out to its end conclusion.

 

If it is that case that this drastic change is going ahead with such short notice, I will be forced to rush search for an alternative solution.

 

thank you.

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Level 5

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

What about ecryptfs, running on top of an ext4 layer ?

 

I believe a fairly common use case is to encrypt the home folder, under Linux, so that if a laptop is lost/stolen, a hostile third party cannot easily access the contents of the home folder.

 

 

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Highlighted
Level 2

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Thanks for letting us know!  It's good that you're spinning this as a usability issue instead of what it really is -- a cost issue.  I mean no one will be able to see through that at all.

 

And if you're looking to get rid of file systems, you should begin with NTFS.  The only reason you're keeping it around is because that's the majority of your user base, and has little to do with stability and consistency.

 

I'll be happy to take my syncing needs to Google Drive or Syncthing or OwnCloud -- it's only bandwidth.

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Level 8

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Well that's a stupid decision.

When I first came across Dropbox it had just released the  Linux version. Everyone knew that Dropbox was a company interested in  Linux users (remember having to write limericks to get access to the app?!!). 

Now you're dropping support for Linux filesystems which are POPULAR, filesystems that are the future?

 

I'm a paying customer. If you drop support for BTRFS or XFS (which I'm using) then I may be dropping you.

 

Come on, go back to the good old days when you were Linux-friendly and reverse this decision.

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Level 2

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

XFS absolutely has to be supported. It's the default in RHEL7 and all derivatives.

Not supporting RHEL7 means you don't care about enterprise Linux.

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Level 2

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Nothing had been disclosed to justify this move. It is presented as a necessary move whilst 0 people have told why. Also by investigating the files stems;there is literally 0 reason to drop it. So come clean or loose your user base...
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Level 2

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Nice to see that short term shareholder gains have become the driving force behind making breaking technical decisions.
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Level 7

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

"> … it's possible that you may have recently had a computer linked that was running an unsupported file system but have been since upgraded, or that computer is no longer being used.

 

I have only two devices connected: An Ubuntu 16.04 64-bit system using ext4, and an Android 8 (Pixel 2, unrooted). I've had this setup for years, although both the Ubuntu and Android versions have changed with time. (Yes, I have ensured that I've deleted the old ones off my Dropbox account.)

 

The message, therefore, makes no sense according to what you have described.

 

If the message happens because the file system has been encrypted, well, forcing the files onto an unencrypted folder also makes no sense. In the EU (including the UK), that will place a business in big trouble. We have a legal requirement to encrypt sensitive information. Therefore, if you force me to use an unencrypted folder, for legal reasons I shall have no choice but to leave Dropbox. That would make me sad, as I'd rather stay.

 

> BTRFS is the standard default file system for ubuntu system partitions…

 

Sorry, incorrect. Ubuntu uses ext4 by default.  However, BTRFS, as you say, does support extended attributes. To us, the "extended attributes" argument looks like a smokescreen.

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Level 4

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

I wonder what Dropbox what to accomplish here, especially having this false reason with xattrs, but I don't think that this will work. The only reason would be migration of users to other platforms, as we have plenty of solutions now.

Or use own file sync, like cloud station from one of NAS vendors - much cheaper and safer in the long run.

Anyways, hope that Dropbox will make good decision and withdraw those plans.

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rdx Level 2
Level 2

Betreff: Linux Dropbox client warn me that it'll stop syncing in Nov, why?

I'll get the same message nowadays. I can't see the reasoning about this decision. Please Dropbox, shed some light onto this.

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