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I go to my Dropbox via Chrome multiple times a day. Each time it says my session has expired and I need to log in. I do that and get the email that there was a new login. I answer Yes on that. Still, the next time I go back to Dropbox (1/2 hour later), it's expired.
Any reason. I used to be able to stay logged in for days at a time.
I tried this and it works fine in FireFox. I tried various tests like using Dropbox in a tab and closing the tab and also leaving a tab open but going to another site and later going back. All worked.
Funny thing, Chrome seems to be working now too. Will continue testing.
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I tried that and it does not solve it. Still get expired session.
When you sign in, is the Remember me option checked?
Hey @nydepot, have you also by any chance tried to see if this happens in another browser, incognito, and made sure you’re not running any browser extensions in the mean time?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I tried this and it works fine in FireFox. I tried various tests like using Dropbox in a tab and closing the tab and also leaving a tab open but going to another site and later going back. All worked.
Funny thing, Chrome seems to be working now too. Will continue testing.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
It's back but I've given up. I just keep logging in. I prefer Chrome and don't want to use FireFox.
Someone marked this as fixed because Chrome was working for a while. But it's not really fixed. As an IT professional, I would never mark a ticket fixed without proof everything is working as expected.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
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