Error 500 when attempting to sign in on the site

[dbolton1202]

i am getting an error 500 when i try to sign in

ive already cleared my cache and tried using a different browser

i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"

this has been going on since yesterday and i dont see any outages listed on the outages page

someone please get back to me asap with a resolution

[Alice T.3]

Anyone know if I can solve 'Error (500) Something went wrong.' When on the drop box home page? Other than just waiting for it to work again...

[Ramón C.1]

Having the same problem today... hopefully someone tells a solution 😞

[Sego S.]

Having the same issue today also.....need to grab some files this morning and I am not able to.

[Amair Saturnino]

I am having the same problem this morning. I cant acess my count from any computer.

[Andrew S.33]

It's server-sided, so Dropbox has to fix it themselves. There is really nothing that us end-users can do about this. Gotta wait it out.

[SuburbanFlamingo]

Glad that it's not just me or not just local where I am. Angry that the work I was supposed to be doing now is inaccessible.

[Jennifer F.14]

Us as well same issue can't access from anywhere

[Rich]

The Dropbox home page and the pages for my various folders, etc., are all loading fine. Is there anything specific that you're all doing when you get the error? A certain link you're clicking on, or a specific feature you're trying to use?

[SuburbanFlamingo]

This happens on multiple computers: I go to dropbox.com and get the 500 error; I try to syns and all I get is "Connecting..." and the arrows spinning in a circle. Same thing on my phone, using data connection through Verizon: files don't update, and trying to download a file it says "Couldn't Load File. There was an error loading the file."