cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Known issues updated. Learn more

Help us improve our online support experience by taking our short survey!

default

no

Highlighted

Error message when downloading files

Level 2

I am trying to download a .pdf and .mp3 from my dropbox to my computer, but it keeps telling me there is an error.

 

....Help?

3 Replies

Re: Error message when downloading files

Dropboxer

Hey there @Sk8rKake - sorry to hear that!

Do you get the same error on other browser(s), on an incognito window and/or after having cleared your browser's cache?

If you do, could you send me a screenshot so I can have a visual of the exact error message you get?

Thanks!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Error message when downloading files

i have tried all what you mentioned but still not working!

Reply
Loading...

Re: Error message when downloading files

Dropboxer

And what's the error you get @shaima_fahmay? Can you send me a screenshot so I can have a better look into this for you? 




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Error Messages

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.

Error message when downloading files
More about this post
124 Views
3 Replies
0 Likes
Who's talking
Top contributors to this post