Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I'm a bit desperate for a solution, I've been talking to Dropbox support and even escalated my problem to tech (who haven't been very helpful with long pauses in communication I can't get help promptly. I had to provoke another support ticket in order for them to respond again)
Everytime I startup my computer, I get an error message as such:
This error appeared umprompted and out of the blue one day at work last week and has plagued my computer since. Dropbox has worked flawlessly on this system beforehand and now it won't sync at all.
This is all happening on the C drive of my Windows 10 computer, it is a NTFS parition and the system running the latest updates. The Dropbox folder is in the default location (in the user folder)
I have tried the following:
No progress. There was, though, a single day it let me run Dropbox and actually synced my folder but went right back to giving me the error near the end of the day and returned to it's old habit.
Bad news. The problem returned. Got the error again this morning after booting up my computer.
The email chain I've been maintaining with a specialist has marked this problem as solved, do I contact them again? Can I contact them again?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!