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Files all have "ppiuxvkx" extensions

hie Level 2
Level 2

All my files (documents, pictures and videos) in dropbox have the extension "ppiuxvkv" at the beginning or end and are unreadable. HELP!!!

3 Replies

Re: Files all have "ppiuxvkx" extensions

Dropboxer
Hey there (@hie), thanks for the nudge! As I’d like to expedite matters for you, I’ve located your latest open request on our system & I’ve already made sure to forward it  to our restorations specialists’ inbox (they can further advise you on the best next steps from there), so you may expect a reply from them on that email chain soon. 
 
I hope that this is-even slightly- helpful to you & please do let me know here in case you need further assistance in any way & I’ll check back with you asap. Cheers! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Files all have "ppiuxvkx" extensions

hie Level 2
Level 2

Hi. Thanks to the fantastic response and assistance from the Dropbox Team, my problem has been resolved and my files restored.

Thanks to you all.

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Re: Files all have "ppiuxvkx" extensions

Dropboxer

Great news (@hie) & thanks for sharing! Unicorn Happy Dropboxing ahead & please feel free to get back in touch on our Community for more tips & tricks, it’ll be a pleasure to work with you again in the future. Enjoy your weekend! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
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Files all have "ppiuxvkx" extensions
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