Files uploaded to a shared folder come with a red circle and an X on them. Why?

[ctctc]

I just uploaded a bunch of PDFs to a shared dropbox folder and instead of the green circle with checkmark to the right, they're accompanied by a red circle with an X. Does anyone know what this means?

[Mark]

It means there is an error

Mouse over the Dropbox icon on the status bar (usually near the clock) to see what the error is

[ctctc]

Thx Mark. When I mouse over the dropbox icon on the status bar a pop-up message appears stating "Drop box 54.4.90 up to date"

[Mark]

Are the files open at present? If so they wont be able to sync.

If not try closing and reopening the folders - I sometimes find things get mixed up.

Can you see those files online at www.dropbox.com/home ?

[ctctc]

The files are not open at present. Closing and then opening the folder produces the same results. The error flagged files are not visible on www.dropbox.com/home.

[ctctc · Accepted solution]

Found the problem. The author of these files used a\in their name. Replacing the backslash with a hyphen replace's the error flag with an up-to-date flag and they now appear at/home.

Thanks for your help Mark!

[Mark]

Aha!

Brilliant

For info you can find files like this at www.dropbox.com/bad_files_check 🙂