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Forcing me to open a personal account

Level 2

I received a link to download an image but dropbox is forcing me to open a personal account, but I need this on my work account. Why is it trying to force me to open another account and how can I just download the image or add it to my dropbox?

Screen I get: 

Don’t mix up your personal files with your work files. Set up your separate personal Dropbox which comes with 2GB for the stuff that’s just for you.

1 Reply

Re: Forcing me to open a personal account

Hey Rachel (@Rachel S.2), thanks for checking in with us on our Community! I’m afraid that the screenshot you intended to post us in your first message didn’t reach our end. As I’d like to ensure I’m following-up with you correctly, could you include what you’re currently seeing (omitting personal info), so as to better determine what's happening? 
From there Rachel, could you please clarify if you’ve received a shared link to the file 🔗 in question or a colleague/ friend had shared a file 📋 with you? 
Any other detail you could include on this discussion would be very helpful, so as to try & re-create the behavior on my end & see the results I’m getting. I’ll be awaiting your next message here Rachel! 


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Forcing me to open a personal account
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