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I can’t share my folder with other users

I have a Dropbox Plus tariff plan, I have folders that other users have access to, but it’s not possible to give access to new folders to any folder to any person, including those who already have access to other folders.
When trying to provide access, either through an application on a computer or through a website, an error appears
"Access failed".
In the folder settings, access "for all" is allowed.

1 Reply

Re: I can’t share my folder with other users

Hey Alex (@AlexAfanasyev), let me dig a bit deeper & have a closer look on your current filestructure through our Official Support channel. So as to examine what's happening having all our tools available, I’ve made sure to reach out to you directly via email. 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly get back in touch with you asap. Thanks in advance!


Community Moderator @ Dropbox


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I can’t share my folder with other users
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