Apps and Installations
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I've tried reinstalling the program (several times) but it didn't work. I use the desktop app in my pc and the app in the other devices. I have this issue in my pc (running W7).
Any help?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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it say api-ms-win-crt-runtime-l1-1-0.dll is missing and i keep reinstalling dropbox and the same problem happen right away ,please help , is re installing the windows system gonna fix it?
i'm using Win 7
and downloaded the latest vir of dropbox
Apply the update that I posted above.
@Rich
my windows is 7 32 bit, i can't find the update in the page you posted ! is re installing my windows gonna fix the problem ?
or should i try this advanced reinstall ?
@Ahiruko wrote:
my windows is 7 32 bit, i can't find the update in the page you posted
The 32 bit update is on the same page, directly above the 64 bit update. You want the x86 file for Windows 7.
Just FYI, this update will only be possible if you have the Windows 7 Service Pack 1 (SP1) installed. Otherwise, you'll have to do that first. 🙂
can i ask if this missing file only available in the update , i mean it's not in the original windows installation? so reinstalling my OS won't fix it? i have windows 7 Ultimate 32 bit
You'd have to ask Microsoft as it's their update. This isn't a Dropbox related issue.
oki, thank you so much for your help
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