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No option to "save as" after download - help please

Level 2

When I download a file to save it under a different name, the file downloads, but I'm not able to select save as. The file downloads to my desktop (Mac actually), under it's original name. Then I have to open the file on my computer and rename it. Is this normal?

3 Replies

Re: No option to "save as" after download - help please

Level 2

Two corrections slightly smiling face : *its, not it's....and - when I select save as it won't let me. I have to just save the file...

 

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Re: No option to "save as" after download - help please

Super User

Hey @WenB, I think it is a Browser settings issue. Is your browser set to "Ask me everytime" for downloads, instead of a default location? For example, if you are using Safari, you will find the settings here: 

 

2018-07-09 at 4.58 PM.png

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Re: No option to "save as" after download - help please

Dropboxer
Dropboxer
Definitely a browser setting causing this issue, as Elixir said.

Downloading any file from the internet, including from Dropbox, will allow you to save it as a different name, unless your browser was configured in a different way.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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No option to "save as" after download - help please
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