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Question about Error 405 Promo Memory Upload problem

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Level 1

Question about Error 405 Promo Memory Upload problem

I received a promo code on a coupon which promises 50GB of additional memory for my Dropbox which is full.  I tried to input it several times using my Mac (System 10.4) and Chrome to connect.  However, I keep getting Error (405) on the screen.  I've had the coupon a couple of months but don't see that they expire, right?  Am I doing something wrong.  I have the basic Dropbox, not the advanced versions and my memory is completely full, so I really really need this if I want to use my new Gradebook Plus app for my work.  Please help!

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Super User III

Re: Question about Error 405 Promo Memory Upload problem

Where did you get the coupon from? 

I'm not aware of any coupons at that level if I'm honest. 


 


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Level 1

Re: Question about Error 405 Promo Memory Upload problem

I got it from a fellow teacher who had received it at some special event, she uses dropbox a lot, so she may have a different version?  Is that where the issue lies?  Would it work if I upgrade, and if so, is that expensive to do?  I am a part-time temporary college professor at a couple of local schools.

Super User III

Re: Question about Error 405 Promo Memory Upload problem

You probably need to contact support, it is quite possibly time limited and so has expired. I know lots of these college type event vouchers only last 30 days or so. You may have lost it I'm afraid. 

www.dropbox.com/support to log a ticket and http://dropbox.zendesk.com to track. 


 


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