I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice.
I can't find a similar scenario in the help center here so I'm posting in the hopes that I can get something else to try!
Solved! Go to best answer.
Community Moderator @ Dropbox
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
I am trying to share a folder and on both the desktop app and in the dropbox.com online version, I am getting this error "Sharing unsuccessful. We are unable to process your request. Please try again later." Nothing seems to work. Others are having the same issue sharing a folder and document. Thanks!
Same Issue here. Frustrating because there is no way to contact Dropbox support immediately (e.g. phone number or Chat feature - no one is available right now...).
Same here. Thought it was an available space issue so I deleted a load of old files, but still not working. I reckon something's gone kaput Dropbox's end...glad it's not just me!
Hi - I'm getting this message when attempting to open folders within Dropbox. It doesn't happen with all folders, but with a lot (including several I need!). On some it then gives a message 'Still Working' and then stops working and reverts back to the directory listing of folders and files.
We have a Dropbox Plus account. I have already checked the space and there is plenty still available (862GB). Also I have tried on different browsers - Chrome and Internet Explorer.
I am having the same issue right now. Tried several different browsers and file types. I have a premium account and this hasn't happened before, I am assuming there is an internal problem with Dropbox right now and should be resolved within a reasonable amount of time....hopefully.
Have a question? Our Dropbox Community is here to help you find an answer!
You won’t have to wait too long for a reply, but why not learn more about the Community while you’re here.
Not the right discussion for you? Find out what else our Community has to say about Error messages.
Or, search our Help Center for even more.