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[Gunsnrosie]

I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice. 

I can't find a similar scenario in the help center here so I'm posting in the hopes that I can get something else to try!

[ohiostrat]

they said system is down

[maryezimmer]

I believe it is back up now.  It's working for me.

[Lusil · Accepted solution]

Thanks for all your reports, everyone! In order to keep all your concerns collected and to troubleshoot efficiently, your comments concerning this matter were brought together under this thread. 

I just wanted to mention that, as our status page also mentions: all systems operational. Should you experience any further issues with this, please don’t hesitate to get back to us. Cheers! 

[AklArtsFest]

This morning it all seems to be working again so appears there was a glitch somewhere.

[R_A_D]

Good to know - Thanks!