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I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice.
I can't find a similar scenario in the help center here so I'm posting in the hopes that I can get something else to try!
I have the same Problem too
Same problem here! Dropbox needs to get on it!
I was able to email them with the error message and the fact that others in the community are having the same issue.
It's working now. 🙂
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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What I find particularly frustrating is not just that the site is down, that happens on occasion, but that the first resource I found was the "Status Report" page claiming "All Systems Operational/ No Incidents Reported," but this page has no "Report Incident" button! So I came here and see how many others are also posting about this.
Is there not an "incident report" page or feature around here? I cannot be the only one to find that asinine (Unless I completely missed something that is actually obvious?)
Seems similar, but I'm getting from Windows Explorer from a folder I'm needing to share...
"Dropbox couldn't complete your request.
We encountered an unexpected error."
Not tied to a browser, though I see an issue there as well...
Actually got a chuckle out of the message having written a lot of code ... are errors ever expected? Usually we fix / handle them if they are.
is the system still down?
I chatted with them they say the system is down
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