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Unable to delete copies of files and folders from someone else's dropbox folder on my mac

Level 2

Hi,

A friend copied his hard drive onto my Mac so that he could reformat his hard drive.

I could delete all the documents apart from some files which were in a copy of his dropbox folder.

When I try to delete the folder or the files individually it says:

"The operation can’t be completed because you don’t have permission to access some of the items."

They are now stuck in my trash, I cannot delete them properly.

How can I erase these files from my computer? It is very irritating not being able to delete them.

My MacBook OS software is macOS Mojave Version 10.14.2.

 

 

 

3 Replies

Re: Unable to delete copies of files and folders from someone else's dropbox folder on my mac

Dropboxer
 
Could you please clarify if you still have the desktop app running on your computer? Are the folders and file in question in your Dropbox folder? Could you also send me a screenshot (omitting personal info) of the error message?
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Unable to delete copies of files and folders from someone else's dropbox folder on my mac

Level 2

I don't have the desktop app, like I said it was from a friend's hard drive, so it is not my file. 

Here is a screenshot of the error: https://ibb.co/W5pRWjH 

Screenshot 2019-02-15 at 15.17.39.png

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Re: Unable to delete copies of files and folders from someone else's dropbox folder on my mac

Dropboxer
Thanks for confirming this for me, @Alicia__
 
It would seem then that this is an OS-specific error, so I’d kindly recommend either browsing the web for some relevant troubleshooting steps or contacting Apple support directly for more info. 
 
Let me know of any updates! slightly smiling face

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Unable to delete copies of files and folders from someone else's dropbox folder on my mac
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