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Unable to download the file as the download button disappear.

Level 2
Unable to download the file as the download button disappear.
2 Replies

Re: Unable to download the file as the download button disappear.

Dropboxer

Hey there @jiamin - sorry to hear you're having browser issues with visual elements missing; have you tried another browser at all?

Could you clear your browser's cache as well and try an incognito or private browsing window

Let me know how it goes please and happy new Year!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Unable to download the file as the download button disappear.

Level 2

I used another browser Google Chrome to access. Problem Solved! 

Thank u

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Unable to download the file as the download button disappear.
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