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Unable to download the file as the download button disappear.

Unable to download the file as the download button disappear.
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Dropboxer

Re: Unable to download the file as the download button disappear.

Hey there @jiamin - sorry to hear you're having browser issues with visual elements missing; have you tried another browser at all?

Could you clear your browser's cache as well and try an incognito or private browsing window

Let me know how it goes please and happy new Year!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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2 Replies
Dropboxer

Re: Unable to download the file as the download button disappear.

Hey there @jiamin - sorry to hear you're having browser issues with visual elements missing; have you tried another browser at all?

Could you clear your browser's cache as well and try an incognito or private browsing window

Let me know how it goes please and happy new Year!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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Level 2

Re: Unable to download the file as the download button disappear.

I used another browser Google Chrome to access. Problem Solved! 

Thank u

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