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Last modified by TTL 2 hours ago
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Last modified by LuzDelCielo9 4 hours ago
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Payment Issue

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Last modified by Monday
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file name is to long

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When attached to Email

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3Replies

Random emails

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Last modified by seacloud434 Saturday
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Last modified by Aberfoyle Friday
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13Views
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16Views
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7287Views
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Keeps stopping

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Last modified by Thursday
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Crash

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Last modified by Thursday
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6372Views
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Dropbox_errorbD35ie

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Last modified by Jfossy a week ago
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Last modified by Stevedunn a week ago
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.pdf files not opening

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File name is to long

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Last modified by wordspinner82 a week ago
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Last modified by TTL 2 hours ago
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Last modified by LuzDelCielo9 4 hours ago
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Last modified by Aberfoyle Friday
727Views
10Replies
7287Views
52Replies

Dropbox_errorbD35ie

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Last modified by a week ago
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1Replies
Last modified by Jfossy a week ago
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10Replies

File name is to long

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Last modified by a week ago
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1Replies
Last modified by kurtsemler a week ago
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Error 500

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Last modified by 2 weeks ago
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dropbox.com error 413

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Last modified by Jordon 2 weeks ago
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Last modified by xHans 2 weeks ago
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Last modified by Info M.1 2 weeks ago
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Download fails at 315mb every time

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Last modified by Petr_Falek 3 weeks ago
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Last modified by lesleyd 3 weeks ago
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9787Views
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17937Views
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No internet connection

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Last modified by sdgpv a month ago
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Last modified by MSB a month ago
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Last modified by a month ago
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"disk is full" message

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Last modified by johnrayfla a month ago
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55Views
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dropbox initiating problem

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Posts
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Payment Issue

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Last modified by yesterday
29Views
2Replies
Last modified by yesterday
106Views
8Replies
Last modified by yesterday
9Views
1Replies
Last modified by Monday
7Views
1Replies

file name is to long

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Last modified by Monday
27Views
2Replies

When attached to Email

Dropboxer reply
Last modified by Monday
15Views
3Replies

Random emails

Dropboxer reply
Last modified by Monday
28Views
1Replies
Last modified by seacloud434 Saturday
11956Views
111Replies
3317Views
20Replies
23Views
1Replies
Last modified by Friday
13Views
3Replies
Last modified by L555 Friday
2028Views
13Replies
13Views
1Replies
16Views
2Replies

Keeps stopping

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Last modified by Thursday
13Views
2Replies

Crash

Dropboxer reply
Last modified by Thursday
25Views
1Replies
Last modified by Thursday
67Views
1Replies
47Views
5Replies
6372Views
12Replies
Last modified by Stevedunn a week ago
16Views
2Replies

.pdf files not opening

Expert reply
Last modified by a week ago
10Views
1Replies
Last modified by wordspinner82 a week ago
1175Views
8Replies

Excel Online

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Last modified by a week ago
48Views
11Replies
Last modified by a week ago
22Views
1Replies
33Views
6Replies
Last modified by ashleighcole 2 weeks ago
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Last modified by ingrid4 2 weeks ago
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401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.