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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by November
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54Replies
Last modified by sh_kahwaji 10 hours ago
352Views
5Replies
Last modified by Sean27 14 hours ago
12Views
0Replies
Last modified by camencristiana 14 hours ago
8Views
0Replies
Last modified by Friday
48Views
3Replies
Last modified by Friday
12Views
1Replies
Last modified by Friday
26Views
1Replies
36203Views
240Replies
Last modified by Thursday
12Views
1Replies
Last modified by Thursday
15Views
1Replies
188Views
3Replies

Couldn't start Dropbox

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Last modified by Wednesday
111Views
9Replies
Last modified by Wednesday
80Views
6Replies
Last modified by Tuesday
2403Views
6Replies
Last modified by Tuesday
157Views
7Replies
Last modified by Chamran Tuesday
36664Views
118Replies
Last modified by Graham W. Monday
1257Views
51Replies

Error 10003

Dropboxer reply Expert reply
Last modified by MarcusOng Monday
234Views
10Replies

installation

Expert reply
Last modified by Monday
32Views
1Replies
Last modified by a week ago
26Views
1Replies
Last modified by a week ago
189Views
1Replies

Dropbox permissions error

Dropboxer reply
Last modified by satis4action a week ago
640Views
26Replies
Last modified by a week ago
146Views
13Replies
Last modified by a week ago
31Views
1Replies

Error (429)

Expert reply
Last modified by a week ago
80Views
3Replies
Last modified by Maria_Kiseleva 2 weeks ago
150Views
2Replies
Last modified by 2 weeks ago
26Views
1Replies
Last modified by Individual IT S 2 weeks ago
1415Views
91Replies
137Views
4Replies
88Views
4Replies

iOS scan "Can't Save"

Dropboxer reply
Last modified by wacheena 2 weeks ago
47Views
3Replies
Posts
Views
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error 500

Expert reply
Last modified by November
4755Views
54Replies
36203Views
240Replies
Last modified by Wednesday
80Views
6Replies
Last modified by Tuesday
2403Views
6Replies

Dropbox permissions error

Dropboxer reply
Last modified by satis4action a week ago
640Views
26Replies
Last modified by a week ago
146Views
13Replies

Error (429)

Expert reply
Last modified by a week ago
80Views
3Replies
88Views
4Replies

Error After full sync

Dropboxer reply Expert reply
Last modified by 2 weeks ago
74Views
5Replies
62Views
2Replies
Last modified by Jerryo 3 weeks ago
406Views
3Replies

Some files not uploading

Dropboxer reply
Last modified by 3 weeks ago
82Views
1Replies
Last modified by 3 weeks ago
110Views
5Replies

Email not successful

Expert reply
Last modified by staynavytom 4 weeks ago
69Views
4Replies

dropbox error

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Last modified by 4 weeks ago
313Views
8Replies
Last modified by 4 weeks ago
124Views
6Replies
Last modified by a month ago
191Views
1Replies

Error message

Dropboxer reply
Last modified by a month ago
125Views
3Replies

Can't move my Dropbox folder to another drive

Dropboxer reply Expert reply
Last modified by a month ago
677Views
31Replies
Last modified by Ramoul54 a month ago
87Views
2Replies
Last modified by a month ago
248Views
6Replies

Unable to start Dropbox

Dropboxer reply
Last modified by a month ago
222Views
3Replies

Can't contact support

Dropboxer reply Expert reply
Last modified by a month ago
1001Views
18Replies

PostScript Conversion Error

Dropboxer reply
Last modified by a month ago
193Views
3Replies

Download fails at 315mb every time

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Last modified by a month ago
2203Views
77Replies
Last modified by June
404Views
3Replies
Last modified by June
204Views
1Replies

dropbox_errornkbg85

Expert reply
Last modified by June
102Views
1Replies

Error 400

Expert reply
Last modified by June
199Views
2Replies

Re: Allow me to sort files

Dropboxer reply Expert reply
Last modified by June
395Views
8Replies

Couldn't Start Dropbox Error

Dropboxer reply Expert reply
Last modified by May
150Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by November
4755Views
54Replies
Last modified by sh_kahwaji 10 hours ago
352Views
5Replies
Last modified by Sean27 14 hours ago
12Views
0Replies
Last modified by camencristiana 14 hours ago
8Views
0Replies
Last modified by Friday
48Views
3Replies
Last modified by Friday
12Views
1Replies
Last modified by Friday
26Views
1Replies
Last modified by Thursday
12Views
1Replies
Last modified by Thursday
15Views
1Replies
188Views
3Replies

Couldn't start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
111Views
9Replies
Last modified by Tuesday
157Views
7Replies
Last modified by Chamran Tuesday
36664Views
118Replies
Last modified by Graham W. Monday
1257Views
51Replies

Error 10003

Dropboxer reply Expert reply
Last modified by MarcusOng Monday
234Views
10Replies

installation

Expert reply
Last modified by Monday
32Views
1Replies
Last modified by a week ago
26Views
1Replies
Last modified by a week ago
189Views
1Replies
Last modified by a week ago
31Views
1Replies
Last modified by Maria_Kiseleva 2 weeks ago
150Views
2Replies
Last modified by 2 weeks ago
26Views
1Replies
Last modified by Individual IT S 2 weeks ago
1415Views
91Replies
137Views
4Replies

iOS scan "Can't Save"

Dropboxer reply
Last modified by wacheena 2 weeks ago
47Views
3Replies

Server Error message

Dropboxer reply Expert reply
Last modified by Monstar27 3 weeks ago
294Views
10Replies
183Views
11Replies
Last modified by clairegroves80 3 weeks ago
42Views
2Replies
Last modified by 3 weeks ago
77Views
6Replies

.pdf files not opening

Expert reply
Last modified by 3 weeks ago
54Views
1Replies
Last modified by 3 weeks ago
1838Views
7Replies
Last modified by 3 weeks ago
55Views
1Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.