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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8031Views
54Replies
Last modified by Laurinda 7 hours ago
3Views
0Replies
Last modified by Laurinda 7 hours ago
5Views
0Replies
Last modified by TheSherriff 11 hours ago
2085Views
107Replies

cannot parse response

Dropboxer reply
Last modified by 21 hours ago
15Views
1Replies
Last modified by mhanbildiren yesterday
47Views
8Replies
Last modified by pkguist yesterday
790Views
7Replies
Last modified by Layntjie yesterday
461Views
8Replies

Error

Dropboxer reply
Last modified by yesterday
217Views
3Replies
Last modified by KendalHarr yesterday
625Views
6Replies

need admin permission

Dropboxer reply Expert reply
Last modified by yesterday
81Views
9Replies
Last modified by yesterday
102Views
5Replies
Last modified by yesterday
74Views
6Replies
Last modified by iDamonJ Tuesday
9313Views
19Replies
Last modified by Tuesday
39Views
3Replies
36Views
1Replies
22Views
2Replies
Last modified by eds10314 Tuesday
60Views
4Replies
Last modified by Guillem Tuesday
20Views
2Replies
Last modified by Friday
27Views
1Replies
Last modified by Friday
26Views
1Replies
7253Views
56Replies
Last modified by fguimaraes Friday
23Views
2Replies
Last modified by a week ago
133Views
9Replies

What is ERROR 400 ???

Dropboxer reply
Last modified by yman55 a week ago
418Views
4Replies

Cant open file

Dropboxer reply
Last modified by a week ago
36Views
1Replies

Dropbox Cant Search

Expert reply
Last modified by a week ago
30Views
1Replies
11237Views
22Replies
89Views
4Replies

Stop Notifications!

Expert reply
Last modified by Lee B.29 2 weeks ago
571Views
7Replies
38Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8031Views
54Replies

cannot parse response

Dropboxer reply
Last modified by 21 hours ago
15Views
1Replies
Last modified by Layntjie yesterday
461Views
8Replies

Error

Dropboxer reply
Last modified by yesterday
217Views
3Replies
Last modified by iDamonJ Tuesday
9313Views
19Replies
7253Views
56Replies
Last modified by a week ago
133Views
9Replies
11237Views
22Replies
Last modified by 2 weeks ago
38Views
1Replies
96Views
4Replies
Last modified by 2 weeks ago
192Views
4Replies
Last modified by ChrisL 3 weeks ago
28699Views
48Replies
174Views
4Replies

windows 10

Dropboxer reply
Last modified by amassa 3 weeks ago
142Views
5Replies

File Requests

Expert reply
Last modified by 3 weeks ago
188Views
3Replies

Error 400

Expert reply
Last modified by 3 weeks ago
985Views
3Replies

Excel Issue

Expert reply
Last modified by 3 weeks ago
190Views
13Replies
Last modified by Mapletech 4 weeks ago
337Views
4Replies
Last modified by a month ago
119Views
1Replies
Last modified by a month ago
163Views
2Replies

Cannot make changes to SSO Settings

Dropboxer reply Expert reply
Last modified by a month ago
106Views
3Replies
Last modified by brtbendele a month ago
311Views
12Replies
Last modified by a month ago
103Views
1Replies
Last modified by hakimelek a month ago
78Views
2Replies

Compatibility Mode

Dropboxer reply Expert reply
Last modified by a month ago
104Views
2Replies

Can't open file.

Expert reply
Last modified by RoseBabz22 a month ago
96Views
2Replies

Error 429

Expert reply
Last modified by a month ago
79Views
1Replies

Issue with Excel files

Dropboxer reply Expert reply
Last modified by WoundingPhantom a month ago
473Views
12Replies
Last modified by cynthias a month ago
104Views
1Replies
Last modified by a month ago
74Views
1Replies
Last modified by a month ago
636Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8031Views
54Replies
Last modified by Laurinda 7 hours ago
3Views
0Replies
Last modified by Laurinda 7 hours ago
5Views
0Replies
Last modified by TheSherriff 11 hours ago
2085Views
107Replies
Last modified by mhanbildiren yesterday
47Views
8Replies
Last modified by pkguist yesterday
790Views
7Replies
Last modified by KendalHarr yesterday
625Views
6Replies

need admin permission

Dropboxer reply Expert reply
Last modified by yesterday
81Views
9Replies
Last modified by yesterday
102Views
5Replies
Last modified by yesterday
74Views
6Replies
Last modified by Tuesday
39Views
3Replies
36Views
1Replies
22Views
2Replies
Last modified by eds10314 Tuesday
60Views
4Replies
Last modified by Guillem Tuesday
20Views
2Replies
Last modified by Friday
27Views
1Replies
Last modified by Friday
26Views
1Replies
Last modified by fguimaraes Friday
23Views
2Replies

What is ERROR 400 ???

Dropboxer reply
Last modified by yman55 a week ago
418Views
4Replies

Cant open file

Dropboxer reply
Last modified by a week ago
36Views
1Replies

Dropbox Cant Search

Expert reply
Last modified by a week ago
30Views
1Replies
89Views
4Replies

Stop Notifications!

Expert reply
Last modified by Lee B.29 2 weeks ago
571Views
7Replies
38Views
3Replies
Last modified by 3 weeks ago
84Views
1Replies

Printing error

Dropboxer reply
Last modified by 3 weeks ago
48Views
1Replies

drop box change my font

Dropboxer reply Expert reply
Last modified by 3 weeks ago
913Views
7Replies
Last modified by 3 weeks ago
99Views
2Replies
Last modified by 3 weeks ago
8480Views
5Replies

Cannot access my files

Dropboxer reply Expert reply
Last modified by 3 weeks ago
98Views
3Replies
119Views
3Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.