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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9196Views
54Replies
Last modified by donnajneely 4 hours ago
21Views
4Replies
Last modified by 7 hours ago
32Views
1Replies

There was a problem completing this request.

Dropboxer reply Expert reply
Last modified by yesterday
36Views
2Replies

Dropbox Crashing Mac

Dropboxer reply
Last modified by sheroo yesterday
44Views
4Replies

Schermafdruk

Dropboxer reply
Last modified by yesterday
49Views
5Replies
Last modified by yesterday
172Views
14Replies

Error

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Last modified by Wednesday
77Views
2Replies

cant add my account

Dropboxer reply
Last modified by Wednesday
49Views
3Replies
Last modified by Wednesday
254Views
12Replies

Downloading a folder doesn't work

Dropboxer reply Expert reply
Last modified by RockRvilt Wednesday
290Views
20Replies
71Views
2Replies

Error 400

Expert reply
Last modified by a week ago
44Views
1Replies

Permissions Error Message All of a Sudden

Dropboxer reply Expert reply
Last modified by a week ago
97Views
15Replies

there was an error completing payment

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Last modified by a week ago
43Views
2Replies
95Views
2Replies
Last modified by a week ago
43Views
1Replies
Last modified by 2 weeks ago
98Views
6Replies

Daily limit reset time

Expert reply
Last modified by 2 weeks ago
42Views
1Replies
12018Views
15Replies
Last modified by 2 weeks ago
77Views
4Replies

404 error message

Dropboxer reply
Last modified by 2 weeks ago
70Views
2Replies
5312Views
21Replies
732Views
5Replies
Last modified by 3 weeks ago
63Views
1Replies

What is "NSURLError Domain error -999"?

Dropboxer reply Expert reply
Last modified by jwsimms3rd 3 weeks ago
213Views
6Replies
Last modified by 3 weeks ago
83Views
3Replies
Last modified by Individual IT S 3 weeks ago
2541Views
111Replies

Dropbox permissions error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
93Views
4Replies

Error 10003

Dropboxer reply Expert reply
Last modified by 4 weeks ago
1268Views
27Replies

my computer does not support dropbox

Dropboxer reply Expert reply
Last modified by a month ago
357Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9196Views
54Replies
Last modified by donnajneely 4 hours ago
21Views
4Replies

Dropbox Crashing Mac

Dropboxer reply
Last modified by sheroo yesterday
44Views
4Replies

Schermafdruk

Dropboxer reply
Last modified by yesterday
49Views
5Replies
Last modified by yesterday
172Views
14Replies

Error

Dropboxer reply Expert reply
Last modified by Wednesday
77Views
2Replies
Last modified by Wednesday
254Views
12Replies

Downloading a folder doesn't work

Dropboxer reply Expert reply
Last modified by RockRvilt Wednesday
290Views
20Replies
71Views
2Replies

Error 400

Expert reply
Last modified by a week ago
44Views
1Replies

Permissions Error Message All of a Sudden

Dropboxer reply Expert reply
Last modified by a week ago
97Views
15Replies

there was an error completing payment

Dropboxer reply Expert reply
Last modified by a week ago
43Views
2Replies
95Views
2Replies
Last modified by a week ago
43Views
1Replies
Last modified by 2 weeks ago
98Views
6Replies

Daily limit reset time

Expert reply
Last modified by 2 weeks ago
42Views
1Replies
12018Views
15Replies
Last modified by 2 weeks ago
77Views
4Replies

404 error message

Dropboxer reply
Last modified by 2 weeks ago
70Views
2Replies
5312Views
21Replies
732Views
5Replies
Last modified by 3 weeks ago
63Views
1Replies
Last modified by 3 weeks ago
83Views
3Replies

Dropbox permissions error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
93Views
4Replies

Error 10003

Dropboxer reply Expert reply
Last modified by 4 weeks ago
1268Views
27Replies

my computer does not support dropbox

Dropboxer reply Expert reply
Last modified by a month ago
357Views
3Replies
Last modified by a month ago
117Views
5Replies
Last modified by Amy R.13 a month ago
599Views
28Replies

adding a second phone

Dropboxer reply Expert reply
Last modified by a month ago
138Views
11Replies

Fee

Expert reply
Last modified by a month ago
103Views
2Replies
Last modified by a month ago
114Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9196Views
54Replies
Last modified by 7 hours ago
32Views
1Replies

There was a problem completing this request.

Dropboxer reply Expert reply
Last modified by yesterday
36Views
2Replies

cant add my account

Dropboxer reply
Last modified by Wednesday
49Views
3Replies

What is "NSURLError Domain error -999"?

Dropboxer reply Expert reply
Last modified by jwsimms3rd 3 weeks ago
213Views
6Replies
Last modified by Individual IT S 3 weeks ago
2541Views
111Replies
Last modified by rajhanschinmay a month ago
213Views
8Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by a month ago
108Views
5Replies
Last modified by marcusmeisel a month ago
310Views
6Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by a month ago
158Views
2Replies
Last modified by chrisjay a month ago
4588Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by a month ago
677Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by a month ago
105Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

Dropboxer reply Expert reply
Last modified by cutty3d a month ago
1275Views
13Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by a month ago
148Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by a month ago
139Views
2Replies
Last modified by a month ago
201Views
4Replies

Printing error

Dropboxer reply
Last modified by January
201Views
2Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by January
184Views
3Replies

ERROR

Dropboxer reply Expert reply
Last modified by January
127Views
2Replies
Last modified by January
145Views
1Replies

Access Privileges

Expert reply
Last modified by December
123Views
1Replies
Last modified by December
215Views
5Replies
673Views
8Replies
Last modified by SneakyPudu December
340Views
2Replies
1575Views
6Replies
Last modified by Sydney6 December
937Views
10Replies

Can't preview pptx files

Dropboxer reply
Last modified by sev1 December
619Views
4Replies
Last modified by PONI184 December
2312Views
37Replies
Last modified by KendalHarr November
904Views
6Replies
Last modified by November
449Views
5Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.