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Error messages

Error messages

Have you spotted an error message and want to know more? Our Dropbox Community has seen it all and are here to help! Join a discussion or start your own below.
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Dropbox crashes on startup iPad

Dropbox crashes on startup iPad
I've been using Dropbox on an iPad mini for 5 years without problems. For the pa...
updated by: Super User II Rich Sunday (11-18-2018 at 05:27 PM)
0 1
Community Expert Reply
1

PDF files open as read only on Acrobat Reader (on Android)

I haven't had any problem editing PDF files on my Android tablet until now. I si...
updated by: Level 2 Noe12 Sunday (11-18-2018 at 02:27 PM)
3 37
Dropbox Staff Reply
37

Ubuntu 16.04: Error moving files to new ext4 location

Hi, when I try to move my dropbox location to another Ext4 directory (/mnt/data/...
updated by: Level 3 Nacho G. Sunday (11-18-2018 at 04:46 AM)
2 59
Dropbox Staff Reply
59

cloud with bar through it

What does a cloud icon with a bar through it mean?  It now appears beside all my...
updated by: Super User II Rich Saturday (11-17-2018 at 08:38 PM)
0 1
Community Expert Reply
1

"Your Dropbox is full" WRONG!!

My app says that dropbox is full.  It's not.  I'm paid up, have the basic $9.99 ...
updated by: Super User II Rich Saturday (11-17-2018 at 08:08 PM)
0 1
Community Expert Reply
1

Unable to upgrade account, Windows 10

Trying to upgrade my account, Dropbox saying a problem with my payment, but paym...
updated by: Dropboxer Jay Friday (11-16-2018 at 04:17 PM)
0 4
Dropbox Staff Reply
4

Dropbox client warns me that it'll stop syncing in Nov, why?

I have a Mycloud Single Drive 8 GB (hw 2.30.196) where I have located my dropbox...
updated by: Level 2 olrav 6 hours ago (11-20-2018 at 11:17 AM)
0 927
Dropbox Staff Reply Community Expert Reply
927
updated by: Super User II Rich Friday (11-16-2018 at 04:21 AM)
0 1
Community Expert Reply
1

"This site can't be reached" when accessing the Dropbox site

I am so frustrated with my account today.  Four times I have had to verify it is...
updated by: Dropboxer Walter Friday (11-16-2018 at 01:25 AM)
0 19
Dropbox Staff Reply Community Expert Reply
19

There was an error completing payment

Have tried to upgrade from the free version to Dropbox plus and keep getting the...
updated by: Dropboxer Walter Thursday (11-15-2018 at 03:04 AM)
0 9
Dropbox Staff Reply
9
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