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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by 11-10-2016 02:53:48 PM
9158Views
54Replies
58Views
2Replies
Last modified by Friday
196Views
8Replies

Downloading a folder doesn't work

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Last modified by Erack Thursday
242Views
17Replies
Last modified by chrismonico Thursday
142Views
12Replies

Error 400

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Last modified by Wednesday
27Views
1Replies

Permissions Error Message All of a Sudden

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Last modified by Wednesday
85Views
15Replies

there was an error completing payment

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Last modified by Wednesday
29Views
2Replies
73Views
2Replies
34Views
1Replies
Last modified by Monday
88Views
6Replies

Daily limit reset time

Expert reply
Last modified by a week ago
31Views
1Replies
11807Views
15Replies
Last modified by a week ago
69Views
4Replies

404 error message

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Last modified by a week ago
61Views
2Replies

Error

Expert reply
Last modified by a week ago
49Views
1Replies
5264Views
21Replies
723Views
5Replies
Last modified by 2 weeks ago
49Views
1Replies

What is "NSURLError Domain error -999"?

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Last modified by jwsimms3rd 2 weeks ago
193Views
6Replies
Last modified by 2 weeks ago
74Views
3Replies
Last modified by Individual IT S 2 weeks ago
2515Views
111Replies

Dropbox permissions error

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Last modified by 3 weeks ago
85Views
4Replies

Error 10003

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Last modified by 3 weeks ago
1241Views
27Replies

my computer does not support dropbox

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Last modified by 3 weeks ago
242Views
3Replies
Last modified by 3 weeks ago
108Views
5Replies
Last modified by Amy R.13 3 weeks ago
589Views
28Replies

adding a second phone

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Last modified by 4 weeks ago
130Views
11Replies

Fee

Expert reply
Last modified by 4 weeks ago
91Views
2Replies
Last modified by 4 weeks ago
101Views
2Replies
Last modified by rajhanschinmay a month ago
205Views
8Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9158Views
54Replies
58Views
2Replies

Downloading a folder doesn't work

Dropboxer reply Expert reply
Last modified by Erack Thursday
242Views
17Replies

Error 400

Expert reply
Last modified by Wednesday
27Views
1Replies

Permissions Error Message All of a Sudden

Dropboxer reply Expert reply
Last modified by Wednesday
85Views
15Replies
34Views
1Replies
Last modified by Monday
88Views
6Replies

Daily limit reset time

Expert reply
Last modified by a week ago
31Views
1Replies
11807Views
15Replies
Last modified by a week ago
69Views
4Replies

404 error message

Dropboxer reply
Last modified by a week ago
61Views
2Replies

Error

Expert reply
Last modified by a week ago
49Views
1Replies
5264Views
21Replies
723Views
5Replies
Last modified by 2 weeks ago
49Views
1Replies
Last modified by 2 weeks ago
74Views
3Replies

Dropbox permissions error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
85Views
4Replies

Error 10003

Dropboxer reply Expert reply
Last modified by 3 weeks ago
1241Views
27Replies

my computer does not support dropbox

Dropboxer reply Expert reply
Last modified by 3 weeks ago
242Views
3Replies
Last modified by 3 weeks ago
108Views
5Replies
Last modified by Amy R.13 3 weeks ago
589Views
28Replies

adding a second phone

Dropboxer reply Expert reply
Last modified by 4 weeks ago
130Views
11Replies

Fee

Expert reply
Last modified by 4 weeks ago
91Views
2Replies
Last modified by 4 weeks ago
101Views
2Replies
1223Views
14Replies
187Views
3Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by a month ago
161Views
5Replies

Unable to start Dropbox

Dropboxer reply Expert reply
Last modified by a month ago
226Views
4Replies
Last modified by a month ago
93Views
2Replies

installation

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Last modified by a month ago
600Views
3Replies
Last modified by a month ago
3788Views
12Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9158Views
54Replies
Last modified by Friday
196Views
8Replies
Last modified by chrismonico Thursday
142Views
12Replies

there was an error completing payment

Dropboxer reply Expert reply
Last modified by Wednesday
29Views
2Replies
73Views
2Replies

What is "NSURLError Domain error -999"?

Dropboxer reply Expert reply
Last modified by jwsimms3rd 2 weeks ago
193Views
6Replies
Last modified by Individual IT S 2 weeks ago
2515Views
111Replies
Last modified by rajhanschinmay a month ago
205Views
8Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by a month ago
98Views
5Replies
Last modified by marcusmeisel a month ago
284Views
6Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by a month ago
148Views
2Replies
Last modified by chrisjay a month ago
4508Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by a month ago
575Views
13Replies

Email addresses don't match

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Last modified by a month ago
96Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

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Last modified by cutty3d a month ago
1262Views
13Replies

Scan upload error message

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Last modified by a month ago
141Views
5Replies

dropbox is starting .....

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Last modified by a month ago
132Views
2Replies
Last modified by a month ago
191Views
4Replies

Printing error

Dropboxer reply
Last modified by a month ago
193Views
2Replies

Mysterious folder that won't go away..

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Last modified by a month ago
176Views
3Replies

ERROR

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Last modified by January
120Views
2Replies
Last modified by January
137Views
1Replies

Access Privileges

Expert reply
Last modified by December
115Views
1Replies
Last modified by December
207Views
5Replies
655Views
8Replies
Last modified by SneakyPudu December
333Views
2Replies
1555Views
6Replies
Last modified by Sydney6 December
903Views
10Replies

Can't preview pptx files

Dropboxer reply
Last modified by sev1 December
606Views
4Replies
Last modified by PONI184 December
2278Views
37Replies
Last modified by KendalHarr November
888Views
6Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.