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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by 11-10-2016 02:53:48 PM
9210Views
54Replies
Last modified by donnajneely yesterday
24Views
4Replies
Last modified by yesterday
32Views
1Replies

There was a problem completing this request.

Dropboxer reply Expert reply
Last modified by Thursday
37Views
2Replies

Dropbox Crashing Mac

Dropboxer reply
Last modified by sheroo Thursday
44Views
4Replies

Schermafdruk

Dropboxer reply
Last modified by Thursday
49Views
5Replies
Last modified by Thursday
176Views
14Replies

Error

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Last modified by Wednesday
79Views
2Replies

cant add my account

Dropboxer reply
Last modified by Wednesday
50Views
3Replies
Last modified by Wednesday
257Views
12Replies

Downloading a folder doesn't work

Dropboxer reply Expert reply
Last modified by RockRvilt Wednesday
291Views
20Replies
72Views
2Replies

Error 400

Expert reply
Last modified by a week ago
46Views
1Replies

Permissions Error Message All of a Sudden

Dropboxer reply Expert reply
Last modified by a week ago
98Views
15Replies

there was an error completing payment

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Last modified by a week ago
44Views
2Replies
98Views
2Replies
Last modified by 2 weeks ago
44Views
1Replies
Last modified by 2 weeks ago
99Views
6Replies

Daily limit reset time

Expert reply
Last modified by 2 weeks ago
43Views
1Replies
12034Views
15Replies
Last modified by 2 weeks ago
78Views
4Replies

404 error message

Dropboxer reply
Last modified by 2 weeks ago
71Views
2Replies
5316Views
21Replies
734Views
5Replies
Last modified by 3 weeks ago
65Views
1Replies

What is "NSURLError Domain error -999"?

Dropboxer reply Expert reply
Last modified by jwsimms3rd 3 weeks ago
214Views
6Replies
Last modified by 3 weeks ago
85Views
3Replies
Last modified by Individual IT S 3 weeks ago
2544Views
111Replies

Dropbox permissions error

Dropboxer reply Expert reply
Last modified by 4 weeks ago
94Views
4Replies

Error 10003

Dropboxer reply Expert reply
Last modified by 4 weeks ago
1269Views
27Replies

my computer does not support dropbox

Dropboxer reply Expert reply
Last modified by a month ago
362Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9210Views
54Replies
Last modified by donnajneely yesterday
24Views
4Replies

Dropbox Crashing Mac

Dropboxer reply
Last modified by sheroo Thursday
44Views
4Replies

Schermafdruk

Dropboxer reply
Last modified by Thursday
49Views
5Replies
Last modified by Thursday
176Views
14Replies

Error

Dropboxer reply Expert reply
Last modified by Wednesday
79Views
2Replies
Last modified by Wednesday
257Views
12Replies

Downloading a folder doesn't work

Dropboxer reply Expert reply
Last modified by RockRvilt Wednesday
291Views
20Replies
72Views
2Replies

Error 400

Expert reply
Last modified by a week ago
46Views
1Replies

Permissions Error Message All of a Sudden

Dropboxer reply Expert reply
Last modified by a week ago
98Views
15Replies

there was an error completing payment

Dropboxer reply Expert reply
Last modified by a week ago
44Views
2Replies
98Views
2Replies
Last modified by 2 weeks ago
44Views
1Replies
Last modified by 2 weeks ago
99Views
6Replies

Daily limit reset time

Expert reply
Last modified by 2 weeks ago
43Views
1Replies
12034Views
15Replies
Last modified by 2 weeks ago
78Views
4Replies

404 error message

Dropboxer reply
Last modified by 2 weeks ago
71Views
2Replies
5316Views
21Replies
734Views
5Replies
Last modified by 3 weeks ago
65Views
1Replies
Last modified by 3 weeks ago
85Views
3Replies

Dropbox permissions error

Dropboxer reply Expert reply
Last modified by 4 weeks ago
94Views
4Replies

Error 10003

Dropboxer reply Expert reply
Last modified by 4 weeks ago
1269Views
27Replies

my computer does not support dropbox

Dropboxer reply Expert reply
Last modified by a month ago
362Views
3Replies
Last modified by a month ago
118Views
5Replies
Last modified by Amy R.13 a month ago
601Views
28Replies

adding a second phone

Dropboxer reply Expert reply
Last modified by a month ago
139Views
11Replies

Fee

Expert reply
Last modified by a month ago
104Views
2Replies
Last modified by a month ago
116Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
9210Views
54Replies
Last modified by yesterday
32Views
1Replies

There was a problem completing this request.

Dropboxer reply Expert reply
Last modified by Thursday
37Views
2Replies

cant add my account

Dropboxer reply
Last modified by Wednesday
50Views
3Replies

What is "NSURLError Domain error -999"?

Dropboxer reply Expert reply
Last modified by jwsimms3rd 3 weeks ago
214Views
6Replies
Last modified by Individual IT S 3 weeks ago
2544Views
111Replies
Last modified by rajhanschinmay a month ago
214Views
8Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by a month ago
109Views
5Replies
Last modified by marcusmeisel a month ago
313Views
6Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by a month ago
161Views
2Replies
Last modified by chrisjay a month ago
4592Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by a month ago
681Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by a month ago
106Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

Dropboxer reply Expert reply
Last modified by cutty3d a month ago
1277Views
13Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by a month ago
149Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by a month ago
140Views
2Replies
Last modified by a month ago
202Views
4Replies

Printing error

Dropboxer reply
Last modified by January
202Views
2Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by January
185Views
3Replies

ERROR

Dropboxer reply Expert reply
Last modified by January
129Views
2Replies
Last modified by January
146Views
1Replies

Access Privileges

Expert reply
Last modified by December
124Views
1Replies
Last modified by December
216Views
5Replies
675Views
8Replies
Last modified by SneakyPudu December
341Views
2Replies
1576Views
6Replies
Last modified by Sydney6 December
938Views
10Replies

Can't preview pptx files

Dropboxer reply
Last modified by sev1 December
621Views
4Replies
Last modified by PONI184 December
2318Views
37Replies
Last modified by KendalHarr November
905Views
6Replies
Last modified by November
451Views
5Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.