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Error messages

Seeing an error message? Learn what it means and what to do next.

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Last modified by November
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54Replies
23095Views
180Replies
Last modified by staynavytom yesterday
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Updating Credit Card

Dropboxer reply
Last modified by yesterday
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18Replies
Last modified by Kathleen R.1 yesterday
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Last modified by neegool Tuesday
39Views
2Replies

dropbox error

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Last modified by Tuesday
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16Views
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41Views
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24Views
0Replies
91Views
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Dropbox permissions error

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25Replies

Error message

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Last modified by rpacewicz Thursday
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Last modified by Individual IT S Thursday
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86Replies
Last modified by a week ago
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31Replies
1645Views
38Replies

Error 10003

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Last modified by a week ago
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9Replies
Last modified by Ramoul54 a week ago
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Word doc preview error

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Last modified by mattgallop a week ago
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4Replies
38Views
2Replies
Last modified by a week ago
21Views
1Replies
Last modified by a week ago
29Views
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2384Views
9Replies
Last modified by 2 weeks ago
21Views
1Replies

no authorization for this app

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Last modified by 2 weeks ago
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4Replies
Last modified by 2 weeks ago
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Last modified by 2 weeks ago
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Last modified by 2 weeks ago
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Last modified by 2 weeks ago
183Views
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Posts
Views
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Last modified by November
4368Views
54Replies
23095Views
180Replies

dropbox error

Dropboxer reply
Last modified by Tuesday
206Views
8Replies
Last modified by Tuesday
52Views
6Replies
41Views
1Replies

Dropbox permissions error

Dropboxer reply
Last modified by Friday
372Views
25Replies

Error message

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Last modified by Thursday
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3Replies
Last modified by a week ago
525Views
31Replies
Last modified by Ramoul54 a week ago
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2Replies
Last modified by 2 weeks ago
183Views
6Replies

Unable to start Dropbox

Dropboxer reply
Last modified by 2 weeks ago
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3Replies

Can't contact support

Dropboxer reply
Last modified by 2 weeks ago
831Views
18Replies

PostScript Conversion Error

Dropboxer reply
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Last modified by 3 weeks ago
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Last modified by 3 weeks ago
335Views
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Last modified by 3 weeks ago
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Last modified by 4 weeks ago
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Last modified by 4 weeks ago
130Views
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Re: Allow me to sort files

Dropboxer reply
Last modified by a month ago
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8Replies
Last modified by a month ago
97Views
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"Your dropbox is full" but it isn't

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Last modified by a month ago
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43Replies

Error message

Dropboxer reply
Last modified by a month ago
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2Replies
218Views
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Last modified by a month ago
165Views
5Replies
Last modified by mwa7368 a month ago
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4846Views
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Last modified by Goran1 a month ago
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130Views
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116Views
1Replies
Posts
Views
Replies
Last modified by November
4368Views
54Replies
Last modified by staynavytom yesterday
19Views
4Replies

Updating Credit Card

Dropboxer reply
Last modified by yesterday
239Views
18Replies
Last modified by Kathleen R.1 yesterday
53Views
4Replies
Last modified by neegool Tuesday
39Views
2Replies
16Views
1Replies
24Views
0Replies
91Views
3Replies
Last modified by rpacewicz Thursday
7047Views
57Replies
Last modified by Individual IT S Thursday
1256Views
86Replies
1645Views
38Replies

Error 10003

Dropboxer reply
Last modified by a week ago
112Views
9Replies

Word doc preview error

Dropboxer reply
Last modified by mattgallop a week ago
49Views
4Replies
38Views
2Replies
Last modified by a week ago
21Views
1Replies
Last modified by a week ago
29Views
1Replies
2384Views
9Replies
Last modified by 2 weeks ago
21Views
1Replies

no authorization for this app

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Last modified by 2 weeks ago
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4Replies
Last modified by 2 weeks ago
31Views
1Replies
Last modified by 2 weeks ago
81Views
3Replies
Last modified by 2 weeks ago
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Last modified by 2 weeks ago
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121Views
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Last modified by tammyk59 3 weeks ago
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Last modified by 3 weeks ago
16154Views
62Replies

account disabled

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Last modified by stclair 3 weeks ago
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7Replies
Last modified by 3 weeks ago
952Views
48Replies

Installation error

Dropboxer reply
Last modified by 3 weeks ago
71Views
2Replies
53Views
2Replies
Last modified by 3 weeks ago
43Views
1Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.