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Error messages

Seeing an error message? Learn what it means and what to do next.

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Last modified by November
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54Replies
40Views
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Last modified by Kathleen R.1 yesterday
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7Views
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Last modified by neegool yesterday
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6Views
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Updating Credit Card

Dropboxer reply
Last modified by yesterday
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15Replies
34Views
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22Views
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21094Views
155Replies
87Views
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Dropbox permissions error

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25Replies

Error message

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Last modified by rpacewicz Thursday
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Last modified by Individual IT S Thursday
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86Replies
Last modified by Thursday
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31Replies
1633Views
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Error 10003

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Last modified by Tuesday
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9Replies
Last modified by Ramoul54 a week ago
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2Replies

Word doc preview error

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Last modified by mattgallop a week ago
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4Replies
35Views
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Last modified by a week ago
18Views
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Last modified by a week ago
27Views
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2356Views
9Replies
Last modified by 2 weeks ago
19Views
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no authorization for this app

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Last modified by 2 weeks ago
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4Replies
Last modified by 2 weeks ago
29Views
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Last modified by 2 weeks ago
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3Replies
Last modified by 2 weeks ago
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Last modified by 2 weeks ago
179Views
6Replies

Unable to start Dropbox

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Last modified by 2 weeks ago
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Posts
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Last modified by November
4289Views
54Replies
34Views
1Replies
21094Views
155Replies

Dropbox permissions error

Dropboxer reply
Last modified by Friday
339Views
25Replies

Error message

Dropboxer reply
Last modified by Thursday
54Views
3Replies
Last modified by Thursday
509Views
31Replies
Last modified by Ramoul54 a week ago
44Views
2Replies
Last modified by 2 weeks ago
179Views
6Replies

Unable to start Dropbox

Dropboxer reply
Last modified by 2 weeks ago
146Views
3Replies

Can't contact support

Dropboxer reply
Last modified by 2 weeks ago
810Views
18Replies

PostScript Conversion Error

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Last modified by 3 weeks ago
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Last modified by 3 weeks ago
2036Views
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Last modified by 3 weeks ago
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Last modified by 3 weeks ago
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Last modified by 3 weeks ago
54Views
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Last modified by 3 weeks ago
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Re: Allow me to sort files

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Last modified by 4 weeks ago
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8Replies
Last modified by 4 weeks ago
93Views
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"Your dropbox is full" but it isn't

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Last modified by 4 weeks ago
1651Views
43Replies

Error message

Dropboxer reply
Last modified by 4 weeks ago
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2Replies
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Last modified by 4 weeks ago
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Last modified by mwa7368 4 weeks ago
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3342Views
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Last modified by Goran1 a month ago
107Views
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121Views
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125Views
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113Views
1Replies

Cannot preview large file

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Last modified by a month ago
110Views
3Replies

Permissions Error

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Last modified by a month ago
185Views
4Replies
Posts
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Last modified by November
4289Views
54Replies
40Views
5Replies
Last modified by Kathleen R.1 yesterday
36Views
2Replies
7Views
0Replies
Last modified by neegool yesterday
7Views
0Replies
7Views
0Replies

Updating Credit Card

Dropboxer reply
Last modified by yesterday
212Views
15Replies
22Views
0Replies
87Views
3Replies
Last modified by rpacewicz Thursday
6982Views
57Replies
Last modified by Individual IT S Thursday
1244Views
86Replies
1633Views
38Replies

Error 10003

Dropboxer reply
Last modified by Tuesday
102Views
9Replies

Word doc preview error

Dropboxer reply
Last modified by mattgallop a week ago
46Views
4Replies
35Views
2Replies
Last modified by a week ago
18Views
1Replies
Last modified by a week ago
27Views
1Replies
2356Views
9Replies
Last modified by 2 weeks ago
19Views
1Replies

no authorization for this app

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Last modified by 2 weeks ago
55Views
4Replies
Last modified by 2 weeks ago
29Views
1Replies
Last modified by 2 weeks ago
79Views
3Replies
Last modified by 2 weeks ago
126Views
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Last modified by 2 weeks ago
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119Views
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Last modified by tammyk59 2 weeks ago
50Views
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Last modified by 3 weeks ago
16037Views
62Replies

account disabled

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Last modified by stclair 3 weeks ago
148Views
7Replies
Last modified by 3 weeks ago
933Views
48Replies

Installation error

Dropboxer reply
Last modified by 3 weeks ago
69Views
2Replies
51Views
2Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.