cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Dropbox Connect NYC and SF Join Now!

Error messages

Seeing an error message? Learn what it means and what to do next.

Ask a question
Posts
Views
Replies
Last modified by November
5211Views
54Replies

You tube

Dropboxer reply
Last modified by 3 hours ago
9Views
1Replies

Error message

Dropboxer reply
Last modified by 3 hours ago
6Views
1Replies
Last modified by 4 hours ago
9Views
2Replies

Sharing Files

Dropboxer reply
Last modified by yesterday
14Views
1Replies

Cant open excel

Dropboxer reply
Last modified by yesterday
12Views
1Replies
Last modified by yesterday
11Views
1Replies

Updating Credit Card

Dropboxer reply
Last modified by Nez Monday
355Views
19Replies

iOS stuck on signing out

Dropboxer reply
Last modified by jgmuchiri Monday
38Views
2Replies

Newbie Question

Dropboxer reply
Last modified by Monday
33Views
3Replies
Last modified by Monday
16Views
1Replies
24Views
2Replies
38190Views
251Replies
21Views
2Replies
31Views
1Replies
Last modified by a week ago
29Views
3Replies
Last modified by a week ago
29Views
1Replies
38Views
5Replies
50Views
4Replies
Last modified by a week ago
1428Views
7Replies
Last modified by a week ago
36Views
1Replies

error 0x800b010e

Dropboxer reply
Last modified by a week ago
227Views
6Replies

Dropbox doesnt start

Dropboxer reply
Last modified by daliazs a week ago
164Views
7Replies
Last modified by AuRybka 2 weeks ago
1493Views
52Replies
Last modified by 2 weeks ago
2044Views
9Replies
5810Views
54Replies
Last modified by 2 weeks ago
311Views
9Replies

Error 10003

Dropboxer reply
Last modified by 2 weeks ago
419Views
13Replies
Last modified by 2 weeks ago
48Views
2Replies
62Views
3Replies
Last modified by 2 weeks ago
61Views
3Replies
Posts
Views
Replies
Last modified by November
5211Views
54Replies

Newbie Question

Dropboxer reply
Last modified by Monday
33Views
3Replies
24Views
2Replies
38190Views
251Replies
50Views
4Replies
Last modified by a week ago
36Views
1Replies

Dropbox doesnt start

Dropboxer reply
Last modified by daliazs a week ago
164Views
7Replies
5810Views
54Replies
62Views
3Replies
Last modified by 2 weeks ago
61Views
3Replies

printing

Dropboxer reply
Last modified by 2 weeks ago
67Views
4Replies
Last modified by a month ago
120Views
6Replies
Last modified by a month ago
4685Views
6Replies

Dropbox permissions error

Dropboxer reply
Last modified by satis4action a month ago
771Views
26Replies
Last modified by a month ago
218Views
13Replies
Last modified by a month ago
159Views
3Replies
129Views
4Replies

Error After full sync

Dropboxer reply
Last modified by a month ago
116Views
5Replies
111Views
2Replies
487Views
3Replies

Some files not uploading

Dropboxer reply
Last modified by June
122Views
1Replies
Last modified by June
158Views
5Replies
Last modified by staynavytom June
131Views
4Replies

dropbox error

Dropboxer reply
Last modified by June
387Views
8Replies
189Views
6Replies
330Views
1Replies

Error message

Dropboxer reply
Last modified by June
173Views
3Replies
Last modified by June
776Views
31Replies
124Views
2Replies
315Views
6Replies

Unable to start Dropbox

Dropboxer reply
Last modified by June
279Views
3Replies
Posts
Views
Replies
Last modified by November
5211Views
54Replies

You tube

Dropboxer reply
Last modified by 3 hours ago
9Views
1Replies

Error message

Dropboxer reply
Last modified by 3 hours ago
6Views
1Replies
Last modified by 4 hours ago
9Views
2Replies

Sharing Files

Dropboxer reply
Last modified by yesterday
14Views
1Replies

Cant open excel

Dropboxer reply
Last modified by yesterday
12Views
1Replies
Last modified by yesterday
11Views
1Replies

Updating Credit Card

Dropboxer reply
Last modified by Nez Monday
355Views
19Replies

iOS stuck on signing out

Dropboxer reply
Last modified by jgmuchiri Monday
38Views
2Replies
Last modified by Monday
16Views
1Replies
21Views
2Replies
31Views
1Replies
Last modified by a week ago
29Views
3Replies
Last modified by a week ago
29Views
1Replies
38Views
5Replies
Last modified by a week ago
1428Views
7Replies

error 0x800b010e

Dropboxer reply
Last modified by a week ago
227Views
6Replies
Last modified by AuRybka 2 weeks ago
1493Views
52Replies
Last modified by 2 weeks ago
2044Views
9Replies
Last modified by 2 weeks ago
311Views
9Replies

Error 10003

Dropboxer reply
Last modified by 2 weeks ago
419Views
13Replies
Last modified by 2 weeks ago
48Views
2Replies

account disabled

Dropboxer reply
Last modified by 2 weeks ago
494Views
12Replies

Install errors

Dropboxer reply
Last modified by 2 weeks ago
86Views
3Replies

Moving dropbox in Linux

Dropboxer reply
Last modified by 2 weeks ago
41Views
1Replies
245Views
1Replies
Last modified by BigDBfan77 3 weeks ago
65Views
2Replies
Last modified by 3 weeks ago
786Views
5Replies
106Views
2Replies
Last modified by 3 weeks ago
53Views
1Replies
40515Views
119Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.