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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by 11-10-2016 02:53:48 PM
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54Replies
Last modified by frevo 6 hours ago
184Views
6Replies

Issue with Excel files

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Last modified by WoundingPhantom yesterday
304Views
12Replies
Last modified by yesterday
27Views
3Replies
Last modified by kriken yesterday
2225Views
53Replies
23Views
1Replies
37Views
4Replies
Last modified by cynthias Tuesday
38Views
1Replies
Last modified by Tuesday
18Views
1Replies
Last modified by Tuesday
125Views
3Replies
Last modified by Monday
1635Views
12Replies

iOS 11 Files app error

Expert reply
Last modified by robot1125 Saturday
73Views
2Replies

Error 500

Expert reply
Last modified by Saturday
981Views
39Replies
Last modified by Saturday
29Views
2Replies
Last modified by Saturday
44Views
2Replies

Unable to Login

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Last modified by Saturday
765Views
14Replies

Error 500

Expert reply
Last modified by Saturday
4010Views
20Replies
108Views
4Replies

Error (429)

Expert reply
Last modified by dejanl Friday
50Views
4Replies
33Views
1Replies
Last modified by a week ago
40Views
1Replies

Downloading files

Expert reply
Last modified by a week ago
61Views
3Replies
23Views
1Replies

Compatibility Mode

Expert reply
Last modified by a week ago
27Views
1Replies

'Not enough space'

Expert reply
Last modified by a week ago
37Views
1Replies
90Views
2Replies
Last modified by a week ago
80Views
1Replies
Last modified by simeio a week ago
47Views
2Replies
33Views
1Replies
Last modified by sledgas 2 weeks ago
51Views
1Replies
Last modified by 2 weeks ago
56Views
1Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
7672Views
54Replies

Issue with Excel files

Dropboxer reply Expert reply
Last modified by WoundingPhantom yesterday
304Views
12Replies
Last modified by cynthias Tuesday
38Views
1Replies
Last modified by Tuesday
18Views
1Replies
Last modified by Tuesday
125Views
3Replies

iOS 11 Files app error

Expert reply
Last modified by robot1125 Saturday
73Views
2Replies
Last modified by Saturday
44Views
2Replies

Unable to Login

Expert reply
Last modified by Saturday
765Views
14Replies

Error 500

Expert reply
Last modified by Saturday
4010Views
20Replies
108Views
4Replies

Error (429)

Expert reply
Last modified by dejanl Friday
50Views
4Replies

Compatibility Mode

Expert reply
Last modified by a week ago
27Views
1Replies
90Views
2Replies
33Views
1Replies
Last modified by 2 weeks ago
72Views
1Replies

Error403

Expert reply
Last modified by 2 weeks ago
34Views
1Replies

Error 400

Expert reply
Last modified by 3 weeks ago
638Views
1Replies

Folders don't open on click

Dropboxer reply
Last modified by neilsf 3 weeks ago
160Views
7Replies
97Views
2Replies
Last modified by a month ago
807Views
113Replies

Error 10003

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Last modified by a month ago
842Views
25Replies
Last modified by aditya2696 a month ago
374Views
10Replies
1930Views
3Replies

0x80040707

Dropboxer reply Expert reply
Last modified by a month ago
214Views
6Replies
Last modified by a month ago
99Views
1Replies
Last modified by Josep V.1 a month ago
1267Views
6Replies

.pdf problem

Expert reply
Last modified by apraetor a month ago
224Views
22Replies
Last modified by a month ago
106Views
1Replies
Last modified by a month ago
276Views
1Replies
289Views
8Replies

Loading issue

Expert reply
Last modified by a month ago
149Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
7672Views
54Replies
Last modified by frevo 6 hours ago
184Views
6Replies
Last modified by yesterday
27Views
3Replies
Last modified by kriken yesterday
2225Views
53Replies
23Views
1Replies
37Views
4Replies
Last modified by Monday
1635Views
12Replies

Error 500

Expert reply
Last modified by Saturday
981Views
39Replies
Last modified by Saturday
29Views
2Replies
33Views
1Replies
Last modified by a week ago
40Views
1Replies

Downloading files

Expert reply
Last modified by a week ago
61Views
3Replies
23Views
1Replies

'Not enough space'

Expert reply
Last modified by a week ago
37Views
1Replies
Last modified by a week ago
80Views
1Replies
Last modified by simeio a week ago
47Views
2Replies
Last modified by sledgas 2 weeks ago
51Views
1Replies
Last modified by 2 weeks ago
56Views
1Replies
Last modified by 2 weeks ago
37Views
1Replies

Cant open excel

Dropboxer reply Expert reply
Last modified by talkarabic 2 weeks ago
213Views
9Replies
Last modified by Dawn C.5 2 weeks ago
830Views
5Replies
43Views
1Replies

Dropbox access

Expert reply
Last modified by 3 weeks ago
97Views
2Replies
Last modified by Gadget_Steve 3 weeks ago
414Views
2Replies
Last modified by 3 weeks ago
655Views
7Replies
Last modified by behzod 3 weeks ago
87Views
1Replies
Last modified by AnneB 3 weeks ago
66Views
4Replies
Last modified by 3 weeks ago
68Views
1Replies
69Views
1Replies
Last modified by 4 weeks ago
86Views
1Replies
Last modified by 4 weeks ago
692Views
13Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.