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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

Expert reply
Last modified by November
4774Views
54Replies
Last modified by Admin-BH 2 hours ago
65Views
2Replies

Error 10003

Dropboxer reply Expert reply
Last modified by BrunodeMalaisie yesterday
251Views
11Replies

Dropbox doesnt start

Dropboxer reply
Last modified by yesterday
28Views
3Replies
36451Views
241Replies
Last modified by yesterday
21Views
1Replies
Last modified by DannyWelsh yesterday
36979Views
119Replies
Last modified by sh_kahwaji Sunday
378Views
5Replies
Last modified by Pebbles F. Sunday
52Views
4Replies
Last modified by Friday
14Views
1Replies
Last modified by Friday
28Views
1Replies
Last modified by Thursday
18Views
1Replies
Last modified by Thursday
18Views
1Replies
191Views
3Replies

Couldn't start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
115Views
9Replies
Last modified by Wednesday
82Views
6Replies
Last modified by Tuesday
2811Views
6Replies
Last modified by a week ago
161Views
7Replies
Last modified by Graham W. a week ago
1284Views
51Replies

installation

Expert reply
Last modified by a week ago
36Views
1Replies
Last modified by a week ago
28Views
1Replies
Last modified by a week ago
193Views
1Replies

Dropbox permissions error

Dropboxer reply
Last modified by satis4action a week ago
656Views
26Replies
Last modified by 2 weeks ago
150Views
13Replies
Last modified by 2 weeks ago
33Views
1Replies

Error (429)

Expert reply
Last modified by 2 weeks ago
89Views
3Replies
Last modified by Maria_Kiseleva 2 weeks ago
154Views
2Replies
Last modified by 2 weeks ago
29Views
1Replies
Last modified by Individual IT S 2 weeks ago
1434Views
91Replies
140Views
4Replies
90Views
4Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by November
4774Views
54Replies
36451Views
241Replies
Last modified by Wednesday
82Views
6Replies
Last modified by Tuesday
2811Views
6Replies

Dropbox permissions error

Dropboxer reply
Last modified by satis4action a week ago
656Views
26Replies
Last modified by 2 weeks ago
150Views
13Replies

Error (429)

Expert reply
Last modified by 2 weeks ago
89Views
3Replies
90Views
4Replies

Error After full sync

Dropboxer reply Expert reply
Last modified by 3 weeks ago
77Views
5Replies
64Views
2Replies
Last modified by Jerryo 4 weeks ago
409Views
3Replies

Some files not uploading

Dropboxer reply
Last modified by 4 weeks ago
84Views
1Replies
Last modified by 4 weeks ago
114Views
5Replies

Email not successful

Expert reply
Last modified by staynavytom 4 weeks ago
71Views
4Replies

dropbox error

Dropboxer reply
Last modified by a month ago
318Views
8Replies
Last modified by a month ago
126Views
6Replies
Last modified by a month ago
197Views
1Replies

Error message

Dropboxer reply
Last modified by a month ago
127Views
3Replies

Can't move my Dropbox folder to another drive

Dropboxer reply Expert reply
Last modified by a month ago
686Views
31Replies
Last modified by Ramoul54 a month ago
90Views
2Replies
Last modified by a month ago
252Views
6Replies

Unable to start Dropbox

Dropboxer reply
Last modified by a month ago
224Views
3Replies

Can't contact support

Dropboxer reply Expert reply
Last modified by a month ago
1007Views
18Replies

PostScript Conversion Error

Dropboxer reply
Last modified by a month ago
202Views
3Replies

Download fails at 315mb every time

Dropboxer reply Expert reply
Last modified by June
2214Views
77Replies
Last modified by June
413Views
3Replies
Last modified by June
213Views
1Replies

dropbox_errornkbg85

Expert reply
Last modified by June
104Views
1Replies

Error 400

Expert reply
Last modified by June
204Views
2Replies

Re: Allow me to sort files

Dropboxer reply Expert reply
Last modified by June
398Views
8Replies

Couldn't Start Dropbox Error

Dropboxer reply Expert reply
Last modified by May
153Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by November
4774Views
54Replies
Last modified by Admin-BH 2 hours ago
65Views
2Replies

Error 10003

Dropboxer reply Expert reply
Last modified by BrunodeMalaisie yesterday
251Views
11Replies

Dropbox doesnt start

Dropboxer reply
Last modified by yesterday
28Views
3Replies
Last modified by yesterday
21Views
1Replies
Last modified by DannyWelsh yesterday
36979Views
119Replies
Last modified by sh_kahwaji Sunday
378Views
5Replies
Last modified by Pebbles F. Sunday
52Views
4Replies
Last modified by Friday
14Views
1Replies
Last modified by Friday
28Views
1Replies
Last modified by Thursday
18Views
1Replies
Last modified by Thursday
18Views
1Replies
191Views
3Replies

Couldn't start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
115Views
9Replies
Last modified by a week ago
161Views
7Replies
Last modified by Graham W. a week ago
1284Views
51Replies

installation

Expert reply
Last modified by a week ago
36Views
1Replies
Last modified by a week ago
28Views
1Replies
Last modified by a week ago
193Views
1Replies
Last modified by 2 weeks ago
33Views
1Replies
Last modified by Maria_Kiseleva 2 weeks ago
154Views
2Replies
Last modified by 2 weeks ago
29Views
1Replies
Last modified by Individual IT S 2 weeks ago
1434Views
91Replies
140Views
4Replies

iOS scan "Can't Save"

Dropboxer reply
Last modified by wacheena 3 weeks ago
49Views
3Replies

Server Error message

Dropboxer reply Expert reply
Last modified by Monstar27 3 weeks ago
299Views
10Replies
186Views
11Replies
Last modified by clairegroves80 3 weeks ago
44Views
2Replies
Last modified by 3 weeks ago
79Views
6Replies

.pdf files not opening

Expert reply
Last modified by 3 weeks ago
56Views
1Replies
Last modified by 3 weeks ago
1856Views
7Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.