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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8888Views
54Replies

adding a second phone

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Last modified by 3 hours ago
42Views
11Replies

Fee

Expert reply
Last modified by 4 hours ago
22Views
2Replies
Last modified by 8 hours ago
32Views
2Replies

Error 10003

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Last modified by modingo yesterday
1102Views
26Replies
Last modified by Sunday
28Views
1Replies
61Views
5Replies
Last modified by rajhanschinmay Friday
132Views
8Replies
Last modified by Amy R.13 Thursday
461Views
26Replies

Export Noteshelf file to Dropbox

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Last modified by Thursday
44Views
5Replies
Last modified by marcusmeisel Thursday
174Views
6Replies
1106Views
14Replies
72Views
3Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by Wednesday
97Views
5Replies

Unable to start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
151Views
4Replies
Last modified by Wednesday
38Views
2Replies

Cannot install dropbox windows 8.1

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Last modified by Wednesday
62Views
2Replies
Last modified by chrisjay a week ago
4008Views
78Replies

installation

Dropboxer reply Expert reply
Last modified by a week ago
503Views
3Replies

"Please enter a CAPTCHA response"

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Last modified by a week ago
412Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by a week ago
44Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

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Last modified by cutty3d a week ago
1162Views
13Replies
Last modified by 2 weeks ago
3462Views
12Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by 2 weeks ago
92Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by 2 weeks ago
61Views
2Replies
Last modified by 2 weeks ago
108Views
4Replies

Printing error

Dropboxer reply
Last modified by 3 weeks ago
149Views
2Replies

What is ERROR 400 ???

Dropboxer reply Expert reply
Last modified by 3 weeks ago
561Views
7Replies
Last modified by 3 weeks ago
276Views
18Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by 3 weeks ago
130Views
3Replies

Videos won’t play on computer

Dropboxer reply Expert reply
Last modified by 3 weeks ago
161Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8888Views
54Replies

adding a second phone

Dropboxer reply Expert reply
Last modified by 3 hours ago
42Views
11Replies

Error 10003

Dropboxer reply Expert reply
Last modified by modingo yesterday
1102Views
26Replies
Last modified by Amy R.13 Thursday
461Views
26Replies
72Views
3Replies

Unable to start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
151Views
4Replies

installation

Dropboxer reply Expert reply
Last modified by a week ago
503Views
3Replies

What is ERROR 400 ???

Dropboxer reply Expert reply
Last modified by 3 weeks ago
561Views
7Replies
Last modified by 3 weeks ago
276Views
18Replies
Last modified by mloiselle 3 weeks ago
107Views
5Replies

Dropbox file sharing error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
118Views
3Replies
Last modified by altongary 3 weeks ago
633Views
13Replies

Couldn't Start Dropbox Error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
631Views
4Replies
Last modified by cag43 3 weeks ago
107Views
2Replies

Error then pc not working

Dropboxer reply
Last modified by 4 weeks ago
107Views
3Replies
Last modified by behzod a month ago
118Views
1Replies
Last modified by lynmac a month ago
119Views
1Replies

public link error 404

Expert reply
Last modified by a month ago
595Views
5Replies

Dropbox permissions error

Dropboxer reply
Last modified by davidolson a month ago
1624Views
28Replies
Last modified by a month ago
120Views
5Replies

Poor Phone Support

Expert reply
Last modified by a month ago
108Views
1Replies
41257Views
254Replies

Corrupt files

Dropboxer reply
Last modified by a month ago
122Views
1Replies
Last modified by a month ago
261Views
5Replies

Cant open file

Dropboxer reply
Last modified by a month ago
181Views
2Replies
Last modified by a month ago
474Views
7Replies

"Dropbox can't be started"

Dropboxer reply
Last modified by a month ago
121Views
1Replies

Renaming

Dropboxer reply
Last modified by a month ago
121Views
1Replies

erroar 2

Expert reply
Last modified by a month ago
130Views
1Replies
Last modified by December
480Views
2Replies
Last modified by December
152Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8888Views
54Replies

Fee

Expert reply
Last modified by 4 hours ago
22Views
2Replies
Last modified by 8 hours ago
32Views
2Replies
Last modified by Sunday
28Views
1Replies
61Views
5Replies
Last modified by rajhanschinmay Friday
132Views
8Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by Thursday
44Views
5Replies
Last modified by marcusmeisel Thursday
174Views
6Replies
1106Views
14Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by Wednesday
97Views
5Replies
Last modified by Wednesday
38Views
2Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by Wednesday
62Views
2Replies
Last modified by chrisjay a week ago
4008Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by a week ago
412Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by a week ago
44Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

Dropboxer reply Expert reply
Last modified by cutty3d a week ago
1162Views
13Replies
Last modified by 2 weeks ago
3462Views
12Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by 2 weeks ago
92Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by 2 weeks ago
61Views
2Replies
Last modified by 2 weeks ago
108Views
4Replies

Printing error

Dropboxer reply
Last modified by 3 weeks ago
149Views
2Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by 3 weeks ago
130Views
3Replies

Videos won’t play on computer

Dropboxer reply Expert reply
Last modified by 3 weeks ago
161Views
3Replies

ERROR

Dropboxer reply Expert reply
Last modified by 3 weeks ago
76Views
2Replies
Last modified by 3 weeks ago
96Views
1Replies
Last modified by lcneto 3 weeks ago
2376Views
109Replies

Access Privileges

Expert reply
Last modified by 4 weeks ago
63Views
1Replies
Last modified by a month ago
154Views
5Replies
569Views
8Replies
Last modified by SneakyPudu a month ago
289Views
2Replies
1449Views
6Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.