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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8886Views
54Replies
Last modified by 2 hours ago
29Views
2Replies

Fee

Expert reply
Last modified by yesterday
11Views
1Replies

Error 10003

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Last modified by modingo yesterday
1099Views
26Replies
Last modified by Sunday
28Views
1Replies
61Views
5Replies
Last modified by rajhanschinmay Friday
132Views
8Replies
Last modified by Amy R.13 Thursday
455Views
26Replies

Export Noteshelf file to Dropbox

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Last modified by Thursday
44Views
5Replies
Last modified by marcusmeisel Thursday
172Views
6Replies
1104Views
14Replies
71Views
3Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by Wednesday
96Views
5Replies

Unable to start Dropbox

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Last modified by Wednesday
150Views
4Replies
Last modified by Wednesday
38Views
2Replies

Cannot install dropbox windows 8.1

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Last modified by Wednesday
61Views
2Replies
Last modified by chrisjay a week ago
4000Views
78Replies

installation

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Last modified by a week ago
501Views
3Replies

"Please enter a CAPTCHA response"

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Last modified by a week ago
407Views
13Replies

Email addresses don't match

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Last modified by a week ago
44Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

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Last modified by cutty3d a week ago
1162Views
13Replies
Last modified by 2 weeks ago
3460Views
12Replies

Scan upload error message

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Last modified by 2 weeks ago
92Views
5Replies

dropbox is starting .....

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Last modified by 2 weeks ago
60Views
2Replies
Last modified by 2 weeks ago
108Views
4Replies

Printing error

Dropboxer reply
Last modified by 3 weeks ago
148Views
2Replies

What is ERROR 400 ???

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Last modified by 3 weeks ago
559Views
7Replies
Last modified by 3 weeks ago
276Views
18Replies

Mysterious folder that won't go away..

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Last modified by 3 weeks ago
130Views
3Replies

Videos won’t play on computer

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Last modified by 3 weeks ago
161Views
3Replies
Last modified by mloiselle 3 weeks ago
106Views
5Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8886Views
54Replies

Error 10003

Dropboxer reply Expert reply
Last modified by modingo yesterday
1099Views
26Replies
Last modified by Amy R.13 Thursday
455Views
26Replies
71Views
3Replies

Unable to start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
150Views
4Replies

installation

Dropboxer reply Expert reply
Last modified by a week ago
501Views
3Replies

What is ERROR 400 ???

Dropboxer reply Expert reply
Last modified by 3 weeks ago
559Views
7Replies
Last modified by 3 weeks ago
276Views
18Replies
Last modified by mloiselle 3 weeks ago
106Views
5Replies

Dropbox file sharing error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
118Views
3Replies
Last modified by altongary 3 weeks ago
629Views
13Replies

Couldn't Start Dropbox Error

Dropboxer reply Expert reply
Last modified by 3 weeks ago
631Views
4Replies
Last modified by cag43 3 weeks ago
107Views
2Replies

Error then pc not working

Dropboxer reply
Last modified by 4 weeks ago
107Views
3Replies
Last modified by behzod a month ago
117Views
1Replies
Last modified by lynmac a month ago
119Views
1Replies

public link error 404

Expert reply
Last modified by a month ago
595Views
5Replies

Dropbox permissions error

Dropboxer reply
Last modified by davidolson a month ago
1621Views
28Replies
Last modified by a month ago
119Views
5Replies

Poor Phone Support

Expert reply
Last modified by a month ago
107Views
1Replies
41247Views
254Replies

Corrupt files

Dropboxer reply
Last modified by a month ago
121Views
1Replies
Last modified by a month ago
261Views
5Replies

Cant open file

Dropboxer reply
Last modified by a month ago
180Views
2Replies
Last modified by a month ago
471Views
7Replies

"Dropbox can't be started"

Dropboxer reply
Last modified by a month ago
121Views
1Replies

Renaming

Dropboxer reply
Last modified by a month ago
119Views
1Replies

erroar 2

Expert reply
Last modified by a month ago
127Views
1Replies
Last modified by December
480Views
2Replies
Last modified by December
148Views
2Replies
4937Views
19Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8886Views
54Replies
Last modified by 2 hours ago
29Views
2Replies

Fee

Expert reply
Last modified by yesterday
11Views
1Replies
Last modified by Sunday
28Views
1Replies
61Views
5Replies
Last modified by rajhanschinmay Friday
132Views
8Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by Thursday
44Views
5Replies
Last modified by marcusmeisel Thursday
172Views
6Replies
1104Views
14Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by Wednesday
96Views
5Replies
Last modified by Wednesday
38Views
2Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by Wednesday
61Views
2Replies
Last modified by chrisjay a week ago
4000Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by a week ago
407Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by a week ago
44Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

Dropboxer reply Expert reply
Last modified by cutty3d a week ago
1162Views
13Replies
Last modified by 2 weeks ago
3460Views
12Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by 2 weeks ago
92Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by 2 weeks ago
60Views
2Replies
Last modified by 2 weeks ago
108Views
4Replies

Printing error

Dropboxer reply
Last modified by 3 weeks ago
148Views
2Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by 3 weeks ago
130Views
3Replies

Videos won’t play on computer

Dropboxer reply Expert reply
Last modified by 3 weeks ago
161Views
3Replies

ERROR

Dropboxer reply Expert reply
Last modified by 3 weeks ago
76Views
2Replies
Last modified by 3 weeks ago
96Views
1Replies
Last modified by lcneto 3 weeks ago
2374Views
109Replies

Access Privileges

Expert reply
Last modified by 4 weeks ago
63Views
1Replies
Last modified by a month ago
154Views
5Replies
568Views
8Replies
Last modified by SneakyPudu a month ago
288Views
2Replies
1447Views
6Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.