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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by 11-10-2016 02:53:48 PM
5760Views
54Replies
Last modified by yesterday
34Views
1Replies
Last modified by yesterday
563Views
13Replies
Last modified by yesterday
452Views
7Replies
Last modified by Saturday
29Views
2Replies
Last modified by JennyH Thursday
1730Views
94Replies

Folders don't open on click

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Last modified by Thursday
28Views
1Replies
Last modified by Thursday
725Views
112Replies

Error 10003

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Last modified by Thursday
731Views
25Replies
Last modified by hosseinrafipoor Wednesday
2367Views
10Replies
Last modified by aditya2696 Tuesday
259Views
10Replies
1223Views
3Replies

0x80040707

Dropboxer reply Expert reply
Last modified by Tuesday
113Views
6Replies
23Views
1Replies

Issue with Excel files

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Last modified by Brandos Monday
160Views
11Replies
Last modified by a week ago
278Views
6Replies
Last modified by noWayToFixUAC a week ago
179Views
12Replies

500 error

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Last modified by a week ago
81Views
5Replies
38Views
1Replies
Last modified by rcwh 2 weeks ago
47Views
2Replies
654Views
11Replies
279Views
1Replies
Last modified by 2 weeks ago
357Views
6Replies
Last modified by 2 weeks ago
57Views
1Replies

Problem

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Last modified by 2 weeks ago
48Views
1Replies

ERROR

Expert reply
Last modified by 2 weeks ago
47Views
1Replies
Last modified by Vicker_L 2 weeks ago
54Views
1Replies
Last modified by Josep V.1 2 weeks ago
1136Views
6Replies
116Views
2Replies

.pdf problem

Expert reply
Last modified by apraetor 2 weeks ago
145Views
22Replies
Last modified by 2 weeks ago
61Views
1Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
5760Views
54Replies
Last modified by Thursday
725Views
112Replies

Error 10003

Dropboxer reply Expert reply
Last modified by Thursday
731Views
25Replies
Last modified by aditya2696 Tuesday
259Views
10Replies
1223Views
3Replies

0x80040707

Dropboxer reply Expert reply
Last modified by Tuesday
113Views
6Replies

Issue with Excel files

Dropboxer reply Expert reply
Last modified by Brandos Monday
160Views
11Replies
Last modified by 2 weeks ago
57Views
1Replies
Last modified by Josep V.1 2 weeks ago
1136Views
6Replies

.pdf problem

Expert reply
Last modified by apraetor 2 weeks ago
145Views
22Replies
Last modified by 2 weeks ago
61Views
1Replies
Last modified by 3 weeks ago
157Views
1Replies
160Views
8Replies

Loading issue

Expert reply
Last modified by 3 weeks ago
94Views
3Replies
Last modified by TerriHunt 4 weeks ago
120Views
2Replies
9192Views
21Replies
Last modified by a month ago
311Views
1Replies
182Views
4Replies

Updating Credit Card

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Last modified by a month ago
545Views
20Replies

iOS stuck on signing out

Dropboxer reply
Last modified by a month ago
161Views
4Replies
Last modified by a month ago
136Views
3Replies

Dropbox recognizes my Windows 7 as Windows XP

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Last modified by a month ago
599Views
6Replies

Sharing links to files

Expert reply
Last modified by Maria87 a month ago
106Views
2Replies

Trash can is red

Expert reply
Last modified by a month ago
143Views
9Replies
6441Views
55Replies

You tube

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Last modified by a month ago
183Views
4Replies

Newbie Question

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Last modified by a month ago
102Views
3Replies
96Views
2Replies
39022Views
251Replies
Last modified by a month ago
101Views
2Replies
Last modified by August
154Views
4Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
5760Views
54Replies
Last modified by yesterday
34Views
1Replies
Last modified by yesterday
563Views
13Replies
Last modified by yesterday
452Views
7Replies
Last modified by Saturday
29Views
2Replies
Last modified by JennyH Thursday
1730Views
94Replies

Folders don't open on click

Dropboxer reply
Last modified by Thursday
28Views
1Replies
Last modified by hosseinrafipoor Wednesday
2367Views
10Replies
23Views
1Replies
Last modified by a week ago
278Views
6Replies
Last modified by noWayToFixUAC a week ago
179Views
12Replies

500 error

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Last modified by a week ago
81Views
5Replies
38Views
1Replies
Last modified by rcwh 2 weeks ago
47Views
2Replies
654Views
11Replies
279Views
1Replies
Last modified by 2 weeks ago
357Views
6Replies

Problem

Expert reply
Last modified by 2 weeks ago
48Views
1Replies

ERROR

Expert reply
Last modified by 2 weeks ago
47Views
1Replies
Last modified by Vicker_L 2 weeks ago
54Views
1Replies
116Views
2Replies
Last modified by 3 weeks ago
165Views
3Replies

Cannot verify email address

Dropboxer reply
Last modified by 3 weeks ago
186Views
1Replies
Last modified by mbyrd 3 weeks ago
62Views
2Replies
Last modified by 3 weeks ago
96Views
6Replies
Last modified by Chris_J 3 weeks ago
81Views
1Replies
378Views
6Replies
Last modified by dropbox66 3 weeks ago
785Views
11Replies

Emails received re verifying

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Last modified by 3 weeks ago
147Views
3Replies
Last modified by 3 weeks ago
67Views
1Replies
Last modified by 4 weeks ago
79Views
3Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.