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Known issues - updated July 13th see more

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Seeing an error message? Learn what it means and what to do next.

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Issue in accesing file from Unity : Cross-Origin Request Blocked

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Android app, sign in failed

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Videos not playing when offline

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Chrome reporting dropbox as an incompatible application

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Can't download any files from DropBox

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Dropbox.com Website Broken

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Smartsync is experiencing an issue - windows 10

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Cant establish secure internet connection

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Dropbox error 429

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Last modified by Raimus a week ago
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Last modified by 27m ago
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Last modified by Monday
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Last modified by Friday
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Last modified by Thursday
121Views
7Replies

Can't download any files from DropBox

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Last modified by Thursday
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3Replies

Dropbox.com Website Broken

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Last modified by Wednesday
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Last modified by 2 weeks ago
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Last modified by 2 weeks ago
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Last modified by bzb 2 weeks ago
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Cant establish secure internet connection

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Can I preview an .exe file online?

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Last modified by 3 weeks ago
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Dropbox widget/app on Wix.com no longer working

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Last modified by DrIreneAdler 3 weeks ago
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This operation isn't permitted.

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Can't open a file sent to me via Dropbox

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FireFox deems your site:Secure Connection Failed

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Cannot Drag and drop files into folders

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Last modified by May
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"There's a problem completing this task" when restoring files

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Message " the folder is too large to download"

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Unsuccessful Upgrade To Plus

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Last modified by Michał yesterday
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Last modified by yesterday
7Views
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Issue in accesing file from Unity : Cross-Origin Request Blocked

Dropbox Staff Reply Community Expert Reply
Last modified by yesterday
35Views
3Replies
62Views
10Replies

Android app, sign in failed

Dropbox Staff Reply
Last modified by tonycarrillo77 Monday
1203Views
2Replies
1788Views
7Replies
59Views
3Replies
Last modified by Sunday
51Views
5Replies

Videos not playing when offline

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Last modified by Thursday
79Views
8Replies

Chrome reporting dropbox as an incompatible application

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Last modified by Thursday
429Views
13Replies
Last modified by Wednesday
30Views
1Replies

Smartsync is experiencing an issue - windows 10

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Last modified by Wednesday
52Views
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Last modified by a week ago
1323Views
11Replies
Last modified by a week ago
52Views
3Replies
Last modified by a week ago
24Views
1Replies

Cant establish secure internet connection

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Last modified by a week ago
1510Views
10Replies

Dropbox error 429

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Last modified by a week ago
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Last modified by a week ago
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Last modified by Raimus a week ago
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Last modified by 2 weeks ago
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Last modified by steve12955 2 weeks ago
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Trojan reported

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Last modified by 2 weeks ago
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Dropbox Capcha authentication is blocking me.

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Last modified by 2 weeks ago
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401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.

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