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Error messages

Seeing an error message? Learn what it means and what to do next.

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error 500

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Last modified by 11-10-2016 02:53:48 PM
8846Views
54Replies
15Views
1Replies
Last modified by rajhanschinmay 12 hours ago
122Views
8Replies
Last modified by Amy R.13 yesterday
443Views
26Replies

Export Noteshelf file to Dropbox

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Last modified by yesterday
38Views
5Replies
Last modified by marcusmeisel yesterday
153Views
6Replies
1087Views
14Replies
48Views
3Replies

Folder in use Error

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Last modified by Wednesday
90Views
5Replies

Unable to start Dropbox

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Last modified by Wednesday
128Views
4Replies
Last modified by Wednesday
33Views
2Replies

Cannot install dropbox windows 8.1

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Last modified by Wednesday
50Views
2Replies
Last modified by chrisjay Monday
3935Views
78Replies

installation

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Last modified by Monday
483Views
3Replies

"Please enter a CAPTCHA response"

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Last modified by Monday
396Views
13Replies

Email addresses don't match

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Last modified by Monday
39Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

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Last modified by cutty3d Sunday
1155Views
13Replies
Last modified by a week ago
3417Views
12Replies

Scan upload error message

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Last modified by a week ago
88Views
5Replies

dropbox is starting .....

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Last modified by a week ago
55Views
2Replies
Last modified by a week ago
99Views
4Replies

Printing error

Dropboxer reply
Last modified by 2 weeks ago
144Views
2Replies

What is ERROR 400 ???

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Last modified by 2 weeks ago
551Views
7Replies
Last modified by 2 weeks ago
266Views
18Replies

Mysterious folder that won't go away..

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Last modified by 2 weeks ago
125Views
3Replies

Videos won’t play on computer

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Last modified by 2 weeks ago
149Views
3Replies
Last modified by mloiselle 2 weeks ago
97Views
5Replies

ERROR

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Last modified by 2 weeks ago
70Views
2Replies
Last modified by 2 weeks ago
91Views
1Replies
Last modified by lcneto 2 weeks ago
2361Views
109Replies

Dropbox file sharing error

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Last modified by 2 weeks ago
108Views
3Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8846Views
54Replies
48Views
3Replies

Unable to start Dropbox

Dropboxer reply Expert reply
Last modified by Wednesday
128Views
4Replies

installation

Dropboxer reply Expert reply
Last modified by Monday
483Views
3Replies

What is ERROR 400 ???

Dropboxer reply Expert reply
Last modified by 2 weeks ago
551Views
7Replies
Last modified by 2 weeks ago
266Views
18Replies
Last modified by mloiselle 2 weeks ago
97Views
5Replies

Dropbox file sharing error

Dropboxer reply Expert reply
Last modified by 2 weeks ago
108Views
3Replies
Last modified by altongary 2 weeks ago
600Views
13Replies

Couldn't Start Dropbox Error

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Last modified by 2 weeks ago
622Views
4Replies
Last modified by cag43 3 weeks ago
97Views
2Replies

Error then pc not working

Dropboxer reply
Last modified by 3 weeks ago
100Views
3Replies
Last modified by behzod 3 weeks ago
110Views
1Replies
Last modified by lynmac 4 weeks ago
107Views
1Replies

public link error 404

Expert reply
Last modified by a month ago
570Views
5Replies

Dropbox permissions error

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Last modified by davidolson a month ago
1606Views
28Replies
Last modified by a month ago
112Views
5Replies

Poor Phone Support

Expert reply
Last modified by a month ago
100Views
1Replies
41198Views
254Replies

Corrupt files

Dropboxer reply
Last modified by a month ago
114Views
1Replies
Last modified by a month ago
252Views
5Replies

Cant open file

Dropboxer reply
Last modified by a month ago
174Views
2Replies
Last modified by a month ago
447Views
7Replies

"Dropbox can't be started"

Dropboxer reply
Last modified by a month ago
114Views
1Replies

Renaming

Dropboxer reply
Last modified by a month ago
114Views
1Replies

erroar 2

Expert reply
Last modified by a month ago
121Views
1Replies
Last modified by a month ago
471Views
2Replies
Last modified by a month ago
136Views
2Replies
4902Views
19Replies

Update word

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Last modified by December
122Views
3Replies
Last modified by Nate_C December
151Views
2Replies
Posts
Views
Replies

error 500

Expert reply
Last modified by 11-10-2016 02:53:48 PM
8846Views
54Replies
15Views
1Replies
Last modified by rajhanschinmay 12 hours ago
122Views
8Replies
Last modified by Amy R.13 yesterday
443Views
26Replies

Export Noteshelf file to Dropbox

Dropboxer reply Expert reply
Last modified by yesterday
38Views
5Replies
Last modified by marcusmeisel yesterday
153Views
6Replies
1087Views
14Replies

Folder in use Error

Dropboxer reply Expert reply
Last modified by Wednesday
90Views
5Replies
Last modified by Wednesday
33Views
2Replies

Cannot install dropbox windows 8.1

Dropboxer reply Expert reply
Last modified by Wednesday
50Views
2Replies
Last modified by chrisjay Monday
3935Views
78Replies

"Please enter a CAPTCHA response"

Dropboxer reply Expert reply
Last modified by Monday
396Views
13Replies

Email addresses don't match

Dropboxer reply Expert reply
Last modified by Monday
39Views
2Replies

MAJOR BUG: Adobe CC + Windows 10

Dropboxer reply Expert reply
Last modified by cutty3d Sunday
1155Views
13Replies
Last modified by a week ago
3417Views
12Replies

Scan upload error message

Dropboxer reply Expert reply
Last modified by a week ago
88Views
5Replies

dropbox is starting .....

Dropboxer reply Expert reply
Last modified by a week ago
55Views
2Replies
Last modified by a week ago
99Views
4Replies

Printing error

Dropboxer reply
Last modified by 2 weeks ago
144Views
2Replies

Mysterious folder that won't go away..

Dropboxer reply Expert reply
Last modified by 2 weeks ago
125Views
3Replies

Videos won’t play on computer

Dropboxer reply Expert reply
Last modified by 2 weeks ago
149Views
3Replies

ERROR

Dropboxer reply Expert reply
Last modified by 2 weeks ago
70Views
2Replies
Last modified by 2 weeks ago
91Views
1Replies
Last modified by lcneto 2 weeks ago
2361Views
109Replies

Access Privileges

Expert reply
Last modified by 3 weeks ago
58Views
1Replies
Last modified by 4 weeks ago
149Views
5Replies
555Views
8Replies
Last modified by SneakyPudu a month ago
281Views
2Replies
1429Views
6Replies
Last modified by Sydney6 a month ago
746Views
10Replies

Can't preview pptx files

Dropboxer reply
Last modified by sev1 a month ago
533Views
4Replies

401: Unauthorized

What it means

A Dropbox server could not fulfill this request

What to do

Check that you are signed in to the correct account, or visit dropbox.com

404: Not found

What it means

The file or folder you’re trying to access wasn’t found at the URL you’ve entered

What to do

First, check the URL of the shared link you’re trying to access. If that doesn’t work, and the file or folder was shared by someone else, contact the file or folder owner.

429: Banned links or file requests

What it means

Shared links and file requests are automatically banned when they generate traffic that exceeds our bandwidth or download limits

  • Basic account limits—20 GB of bandwidth and 100,000 downloads per day
  • Pro and Business account limits: 200 GB per day and unlimited downloads

What to do

Shared links and file requests are banned temporarily (one day for the first time) and will be restored when the ban has expired

439: Too many requests

What it means

Too many files are being downloaded at once

What to do

Try to download your files in smaller batches

507: Insufficient storage

What it means

You are over the Dropbox storage quota.

What to do

You will need to bring your account under quota by moving files out of Dropbox or increasing your storage space.

Error messages

Seeing an error message? Learn what it means and what to do next.