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iPhone DB app no longer syncing "Problem reading Photos library"

Level 2

Using DB on my computer I noticed my Camera Uploads from my iPhone were no longer syncing. Went into DB on my phone - no errors. Attempted to Upload files  and received an error "Problems reading Photos library - an unknown error occurred reading your media library."

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Re: iPhone DB app no longer syncing "Problem reading Photos library"

Dropboxer
Hey there @Shovema, could you please elaborate a bit on this? For example:
  • Do you see your photos in your Camera Uploads folder through the mobile app and the website?
  • Could you try closing and reopening the mobile app, as well as rebooting your mobile device?
Any additional info and screenshots (without any personal details) would be very helpful. Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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iPhone DB app no longer syncing "Problem reading Photos library"
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