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iPhone DB app no longer syncing "Problem reading Photos library"

Level 2

Using DB on my computer I noticed my Camera Uploads from my iPhone were no longer syncing. Went into DB on my phone - no errors. Attempted to Upload files  and received an error "Problems reading Photos library - an unknown error occurred reading your media library."

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Re: iPhone DB app no longer syncing "Problem reading Photos library"

Hey there @Shovema, could you please elaborate a bit on this? For example:
  • Do you see your photos in your Camera Uploads folder through the mobile app and the website?
  • Could you try closing and reopening the mobile app, as well as rebooting your mobile device?
Any additional info and screenshots (without any personal details) would be very helpful. Thanks!

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iPhone DB app no longer syncing "Problem reading Photos library"
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