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"Error 403" - Dropbox says I "don't belong here" and is not letting me download my own files!

"Error 403" - Dropbox says I "don't belong here" and is not letting me download my own files!

Mark A.54
New member | Level 1
Go to solution

I log in with email and password. My files load. I can click on them and view them, etc. But when I click "Download," I get an error message saying: "Error 403 - it appears you don't belong here ..." and it directs me to "sign in" or go to the 'help center" or the "home page." But I'm already signed in, I go to help center, home page, etc., and there does not appear to be a solution to this problem. Help!!!!???

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

Followed a link here to dl a community file, and I get the same message

The person that generated the link did it incorrectly. You need to contact them.

View solution in original post

14 Replies 14

Ed
Dropbox Staff
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Hi there

Sorry for the late response - are you still having issues?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Michael A.32
New member | Level 1
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I have the same problem...I need help to

 

Maggie L.5
New member | Level 1
Go to solution

This is happening to me.  the only thing I can think of is over a year ago- I did not have a drop box.  Someone guided me to get a file into their drop box.  Now that I want to use drop box, i seem to have this issue/

R B.11
New member | Level 1
Go to solution

Followed a link here to dl a community file, and I get the same message

Rich
Super User II
Go to solution

Followed a link here to dl a community file, and I get the same message

The person that generated the link did it incorrectly. You need to contact them.

Debra G.4
New member | Level 1
Go to solution

Help! Same problem. Does anyone have a fix?

 

Debra G.4
New member | Level 1
Go to solution

Help! Same problem. Does anyone have a fix?

 

Jackson C.
New member | Level 1
Go to solution

I have the same problem downloading Damage Indicators from Minecraft Fourm

Arbor S.
New member | Level 2
Go to solution

I am having the same problem. The file itself mysteriously disappeared from my dropbox file entirely. I am trying to piece together what happened. I can see the file the day I put it in dropbox, but when I click on it, I get the "you don't belong here, you should sign in" error message and I am already signed in.

My concern is more about file loss because it was a billing file...there's no trail to tell me how it got removed from dropbox. I checked deleted files, I checked events, nothing. The only trail I can find is when the file was originally put in dropbox.

Has anyone figured out why we are getting this message?

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Top contributors to this post

  • User avatar
    Mark Super User II
  • User avatar
    Aprilia M. New member | Level 1
  • User avatar
    Arbor S. New member | Level 2
  • User avatar
    Jackson C. New member | Level 1
  • User avatar
    Debra G.4 New member | Level 1
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