Do you have an idea for Dropbox Paper? Share it with us here!



Can I recover files from an account that was closed?

New member | Level 2

Hi All,

I want to recover files from closed account which was registered earlier from same email id but was not able to keep active due to limited access. Is there any way to get files from closed account cuased of inactive on dropbox?




Tags (1)
1 Reply

Re: files recovery

Super User II

Unfortunately, once an account has been closed, the files within it are removed from Dropbox and cannot be recovered.

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Can I recover files from an account that was closed?
1 Reply
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey