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Can not upload files from Android app

Can not upload files from Android app

Florin F.
New member | Level 1
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Hello,

I have been trying to upload files to my dropbox using the Android app for the last few days and I keep getting this error when I click on Upload button: "Unknown Error, please contact customer support.".

Anyone knows why is this error appearing and how can I solve it?

I have reinstalled the application and it's still not working.

Thank you!

1 Accepted Solution

Accepted Solutions

AntonioC
Dropbox Staff
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Hey everyone! We have released an update that fixes this issue. You can install this update by going to the Play Store, searching for "Dropbox" and tapping "Update".

Thank you all for your patience!

View solution in original post

14 Replies 14

Steve B.34
New member | Level 1
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Since the upgrade to 3.0.5 on my android phone a couple of days ago, I'm getting this error as well. I have tried the uninstall/reinstall - no change and no info beyond the cryptic/useless error message.

Madelene H.
New member | Level 1
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I have the same issue. I too uninstalled and reinstalled the app with no success. Would be greatful for any help you could give me.

Beny O.
New member | Level 1
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I'm having same problem also. Tried reinstall, unlink, clear cache, reboot, still the same.. pls help to resolve this asap...

Kiril P.
New member | Level 1
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Same with me...

 

SOLUTION - Uninstall the latest version, download and install the previous - and Dropbox will be working again! 

B. D.
New member | Level 1
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Where do i get the older version.do you have a link? Thankyou

Kiril P.
New member | Level 1
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Bruce
Dropbox Staff
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Hi everyone!

We're aware of the issue and are working on a temporary fix. We hope to have an updated release out shortly. Thanks for your patience in the meantime!

AntonioC
Dropbox Staff
Go to solution

Hey everyone! We have released an update that fixes this issue. You can install this update by going to the Play Store, searching for "Dropbox" and tapping "Update".

Thank you all for your patience!

MD MAHADI HASAN
New member | Level 1
Go to solution

Download latest version of Dropbox and fix this problem.

Direct Download

[Unofficial download link removed by moderator]

Google Play link 

https://play.google.com/store/apps/details?id=com.dropbox.android

I think you fix your problem 

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