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Can't share with Edit rights because I'm seeing a message that I don't have the permission. Why?

Helpful | Level 5

I am working on my own personal drop box. I have a folder that is one level down from the main folders level.  It says I don't have permission to manage membership of the folder.  How come? It's my Drop box.  

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Re: Can't share with Edit rights because I'm seeing a message that I don't have the permission. Why?

Dropboxer
Hey @rosemarygrundy, it looks like this folder is shared; do you see the sharing icon on it by any chance 👥? If so, are you the shared folder Owner Rosemary? I’m wondering if you’re accidentally looking at the copy of the shared folder that’s owned by someone else. Could this be happening?
 
If it’s not too much trouble for you, I’d appreciate two side-by-side screenshots (omitting personal info) of the sharing rights & the error message you’re seeing, as it would point us towards the best next steps; please include them in your next message if possible. You should be able to see this info following the steps relayed here: 
 
More information
  1. Sign in to dropbox.com.
  2. Click Files.
  3. Navigate to folder that's giving you the error message.
  4. Hover over the folder and click Share.
  5. Next to the name of that member, click the dropdown and you should be able to see a Can edit or Can view message.
Thanks for taking the time to work on that with me; I'll be awaiting your next update, so as to further advise!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: Can't share with Edit rights because I'm seeing a message that I don't have the permission. Why?

Helpful | Level 5
Hi Jane
I tried replying before but messed it up. I found a work around. I just took the folder out of it’s parent folder (which didn’t have any restrictions on it so that wasn’t really the problem)
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Re: Can't share with Edit rights because I'm seeing a message that I don't have the permission. Why?

Dropboxer
Happy to hear that you got this sorted on your end @rosemarygrundy; that’s some great news & thanks for sharing the steps that did the trick for you! 
 
Please feel free to ping us back in case you have any further observations or inquiries in the future & it’ll be a pleasure to work with you again. Take care until then & enjoy the rest of your day! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Can't share with Edit rights because I'm seeing a message that I don't have the permission. Why?
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