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Can't view correct data from Excel file от Android phone

Explorer | Level 3

Hello! I have Excel file in DropBox. I'm edit it on my laptop. On iPad i can read it, but if i open it for preview on my Xiaomi Mi A1 (Android 9 + DropBox 144.2.12) i can view table with colour formating but instead of figures i see zeros, and can't find tabs! Can anybody help me?

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Re: Can't view correct data from Excel file от Android phone

Dropboxer
Hi there @stastver
 
Could you please let me know some additional info on this so as to have a better understanding of the behavior you’re experiencing? For example:
  • Does this issue persist to a specific Excel file or to others too?
  • Are only the numbers/formulas that are affected?
  • Does it occur throughout the file in all columns or specific ones? 
Any additional details as well as a screenshot (without personal info) would be very helpful. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Can't view correct data from Excel file от Android phone

Explorer | Level 3

Hello!

I found out that problem is in date format on android. Excel and Ipad working good.

I'm using SUMIF to get result and in Android Phone not correct result. Can you help me?

https://dropmefiles.com/s4XZ0

Excel.jpgExcelIPAD.PNGiPadAndroid_Phone.pngAndroid Phone

 

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Re: Can't view correct data from Excel file от Android phone

Dropboxer
Thanks for the screenshots, @stastver! They definitely give a better understanding of what you’re seeing. 
 
I’ve sent you a ticket to the email address associated with your Community profile so that we can further investigate this together. 
 
Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Can't view correct data from Excel file от Android phone
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