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Cannot save onto my iPad files that I have downloaded from iCloud. Dropbox interferes.

Level 3

I download one of my files from iCloud onto my iPad. The file now has a small cloud symbol attached to the name.   When I click on the file to open it, with the intention of relocating it into a specific folder, immediately Dropbox opens and asks me where I want to save the file. 

I am not given a choice to save the file on my iPad within my MSWord program. 

This issue has only been occurring recently and I have no idea why. 

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Re: Cannot save onto my iPad files that I have downloaded from iCloud. Dropbox interferes.

Dropboxer

Hey there @JaneyHarper - sorry to hear about this.

I believe that this setting is handled by your iPad's OS, but, just in case, could you forward me a screenshot of how this looks like on your end along with the exact steps you take to result in this so I can have a further look?

Thank you!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Cannot save onto my iPad files that I have downloaded from iCloud. Dropbox interferes.
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