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Re: Desktop app on Mac won't stop syncing, even after selective sync

Star Collaborator | Level 18

Ok, I hope you aren't afraid of terminal. If so open a terminal and try following commands (will be asked for your password):

sudo chflags -R noschg "/Users/$USER/Dropbox"
sudo chflags -R nouchg "/Users/$USER/Dropbox"
sudo chown -R "$USER" "/Users/$USER/Dropbox"
chmod -R u+rw "/Users/$USER/Dropbox"

I hope this can help. If not, I'm up to here. thinking face

Good luck.

PS: @Daphne, don't advertise buggy versions. winking face

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Re: Desktop app on Mac won't stop syncing, even after selective sync

Dropboxer

Hey peeps!

Are you referring to the issue described here @Здравко? If so, this issue appears to be isolated only to Linux users at the moment and doesn't seem to be the same issue that is described here.

What I might suggest to try would be an advanced reinstall of the desktop app, where selective sync settings can be applied upon connecting the app back to the account.

I hope this helps at least to some extent!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Desktop app on Mac won't stop syncing, even after selective sync

Star Collaborator | Level 18

No, no, no... of course. There are two completely different cases! What exactly make you think in such a way? winking face Proposed above is just a simplified variant of advanced reinstall - focused on Dropbox directory content.

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Re: Desktop app on Mac won't stop syncing, even after selective sync

Dropboxer

Thanks for clarifying that @Здравко!

I had seen you actively assisting on that thread recently so I thought you may have been referring to that, nothing to worry about! I understand your previous suggestion, I just wanted to clarify if you had seen any other bugs with the latest stable version that we might have missed here. slightly smiling face

I would suggest going ahead with a full advanced reinstall just as the app was able to retain the selective sync settings but not able to apply them.

I hope that clears up my response a little there - thanks!

 


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Desktop app on Mac won't stop syncing, even after selective sync

Explorer | Level 3
Thanks for this additional tip. When I get home from work tonight, I will try it. fingers crossed!
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Re: Desktop app on Mac won't stop syncing, even after selective sync

Dropboxer

No problem at all @jnewmark!

We'll be looking forward to hearing how it goes. grinning face with smiling eyes 

Keep us posted - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Desktop app on Mac won't stop syncing, even after selective sync
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