Showing results for 
Search instead for 
Did you mean: 
Do you have an idea for Dropbox Paper? Share it with us here!



Difference between rewind and restore?

Helpful | Level 6

Still some unclarity on this for me. I have free account, and as I understand it, restore is available for 30 days, but rewind is not. Some files got deleted, I beleive, when files were being moved to a new location on one of my computers through the desktop app and the process crashed. I have been able to recover several files, but not all. 

1 - I think I understand that even if I upgraded to a paid account, I would still have only those 30 days available right now, but that would increase as time moved forward. 

2- would getting rewind today by upgrading offer me any extra access to those past, deleted files from the last 30 days?

3 Overall, what's the difference btwn restore and rewind. 


Tags (2)
1 Reply

Re: Difference between rewind and restore?

Super User II

The time for recovery of files would only change from the day of upgrade. So files deleted prior to today would still be subject to the 30 day restore process. Buying an upgrade will not increase that at all.

In terms of rewind vs. restore think of it as restore is almost a per-file/handful of files where as rewind moves the whole account back in time to before a catastrophic event happened.


PenguinPenguin - Penguin - Penguin - Penguin

Heart Did this post help you? If so please mark it for some Kudos below. 

White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Difference between rewind and restore?
1 Reply
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post