cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover new ways to use Dropbox or share your tips with other users like you. Get involved

default

yes

Highlighted

Download link disappeared for single files

New member | Level 2

When selecting a single file, the download link vanishes and is replaced by a "share" box and a "open with" box.

I can select a second file and download both of them, but that is really stupid.

Why can I no longer download one file?

Tags (1)
5 Replies

Re: Download link disappeared for single files

Dropboxer

Hi there @jim88888,

When you select to download an individual file from the website, you should be able to see the download option below the Share button, as shown in the screenshot below: Download option.png

If you don't see it, could you please try switching to another browser or using an incognito window? 

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Download link disappeared for single files

New member | Level 2

Nope.  It used to do that, now this is how it looks when a single file is selected:

Dropbox1filedownload.pngDropbox1filedownloadB.png

 

For reference, when selecting two files it looks like this:

 

Dropbox2filesdownload.png

Something has changed.  Roll it back please!!

 

Reply
Loading...

Re: Download link disappeared for single files

Star Collaborator | Level 19

Did you try the ellipsis? winking face

Reply
Loading...

Re: Download link disappeared for single files

New member | Level 2

Um...now I did, thanks!

Still, why hide this?  Is HTML so expensive that they can't put the download link out in the open?  Why two clicks?

This is really annoying.  Why bother hiding this?

Reply
Loading...

Re: Download link disappeared for single files

Star Collaborator | Level 19

There are always 2 clicks. 1- click to select and click download. 2- click ellipsis and click download. ?!? winking face Just 2 choices winking face

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Download link disappeared for single files
274 Views
5 Replies
0 Likes
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post