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Download link disappeared for single files

New member | Level 2

When selecting a single file, the download link vanishes and is replaced by a "share" box and a "open with" box.

I can select a second file and download both of them, but that is really stupid.

Why can I no longer download one file?

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5 Replies

Re: Download link disappeared for single files

Dropboxer

Hi there @jim88888,

When you select to download an individual file from the website, you should be able to see the download option below the Share button, as shown in the screenshot below: Download option.png

If you don't see it, could you please try switching to another browser or using an incognito window? 

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Download link disappeared for single files

New member | Level 2

Nope.  It used to do that, now this is how it looks when a single file is selected:

Dropbox1filedownload.pngDropbox1filedownloadB.png

 

For reference, when selecting two files it looks like this:

 

Dropbox2filesdownload.png

Something has changed.  Roll it back please!!

 

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Re: Download link disappeared for single files

Star Collaborator | Level 17

Did you try the ellipsis? winking face

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Re: Download link disappeared for single files

New member | Level 2

Um...now I did, thanks!

Still, why hide this?  Is HTML so expensive that they can't put the download link out in the open?  Why two clicks?

This is really annoying.  Why bother hiding this?

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Re: Download link disappeared for single files

Star Collaborator | Level 17

There are always 2 clicks. 1- click to select and click download. 2- click ellipsis and click download. ?!? winking face Just 2 choices winking face

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Download link disappeared for single files
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