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Dropbox Freezes On IOS When Exporting A PDF To Books

New member | Level 2

I export my PDF Magazines to read in Books.

I am on an iPad running IOS 12.4

When I export my magazines the iPad switches immediately to Books and then when I return to Dropbox, the file continues to export and the DropBox freezes with just “exporting” on the screen and no ability to fix this or do anything else in Dropbox.

Please tell me how to fix this!  I’ve tried closing out open apps, I reinstalled the Dropbox App, I have restarted the machine.

Thank you!

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1 Reply

Re: Dropbox Freezes On IOS When Exporting A PDF To Books

Dropboxer

Hey there @GoldenTheatrica

As a first step, could you please confirm if you're running the latest version of the mobile app?

If you are, could you please clarify the exact steps you're following to export the file? Are you exporting it directly to a third part app or are you saving it locally on your device?

Thanks in advance!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Dropbox Freezes On IOS When Exporting A PDF To Books
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