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Hi Dropbox helpers,
It is almost weekend but I still need some help with this syncing duplicating problem on my Mac. I already read through all the open topics and checked Apple doubles etc but I think it has more to do with a simple wrong button or preference that I clicked...
So I just started working at a new company and my boss added me to the team Dropbox with all the invoices. I added Dropbox to my Macbook and I left the preferences to sync online only. I didn't click the selective sync.
So I have 4 folders that are on my Mac with a dozen subfolders and thousands of files. Dropbox started syncing and instead of recognizing the folders, making duplicates of all the files from the Mac to the online Dropbox... So I obviously pauzed the sync and deleted the duplicates.
How do I sync the already existing folders with my Macbook without Dropbox creating a duplicate for everything that is on my computer?
Thanks for helping a gal out!
Thanks Rich,
It wasn't the dot files but I did have to just unlink my Dropbox and set it up again and then it worked fine. Somehow it went wrong even after trying to sync only 1 map or only keep them online and I can't figure out why, cause now it's all good after setting it up again.
Anyway thanks for the help! Also to you Jane.
Dropbox started syncing and instead of recognizing the folders, making duplicates of all the files from the Mac to the online Dropbox... So I obviously pauzed the sync and deleted the duplicates.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Thanks for helping me out so fast!
Yes I added the Dropbox folders on my Mac first that my boss shared with me so they were already in my Finder menu. Then I added Dropbox to my topbar and synced with online. So maybe I did it the wrong way around? It uploads the files from my Macbook to online with exactly the same name and extension. But those files are already in the online team Dropbox. So somehow it thinks the files on my Mac are new ones.
Think that is the best way I can explain and it feels there should be a simple solution for it that I probably just did wrong haha I just can't figure out how or what.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Was there ever an answer to this issue on how to resolve?
More than likely the files in question were the dot underscore ( ._ or AppleDouble) files that OS X or macOS create on non-native drive partitions. It's not an issue to be resolved because everything is working as it should. The files are created by the operating system, Dropbox sees them and syncs them as it's supposed to. The dot underscore files are just not visible on a Mac, while they are on any other file system (Dropbox, Windows, etc.).
The only true solution is to ensure that the Dropbox folder on a Mac isn't stored on a non-native hard drive partition. That's when these files are created.
Thanks Rich,
It wasn't the dot files but I did have to just unlink my Dropbox and set it up again and then it worked fine. Somehow it went wrong even after trying to sync only 1 map or only keep them online and I can't figure out why, cause now it's all good after setting it up again.
Anyway thanks for the help! Also to you Jane.
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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