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I use a basic account to hold work files. For a few days I have been receiving alerts telling me I was running out of space. With GDrive that means I cannot add any more files, but the contents are left alone.
After a lot of searching I found a recommendation to look at the events log where I discovered "You removed your access to the shared folder XXXX". From googling it seems implied that this is a deliberate action. But I DID NOT do this.
None of the files are in the Trash.
How do I recover very important work files?
Cheers
Lusil
Community Moderator @ Dropbox
https://dropbox.com/support
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Hi @dsutlovich,
Thank you for your reply.
Even though the account was setup by a former employ so i could access the work files, I changed the password, so only I have access to the account.
I checked the Sharing tab and it is empty.
I am hoping that Dropbox can access their servers and restore my data, as this only happened today.
As an aside, I was able to restore two folders I had deliberately deleted previously. It is the Home section that is empty :( I'm panicking because the folder isn't in my PC Dropbox folder either.
Cheers
Lusil
Community Moderator @ Dropbox
https://dropbox.com/support
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Hi anonymous,
If you need more help you can log a ticket with our Support Team here
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