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Erroneous "Your Dropbox is full" message

LPB New member | Level 2
New member | Level 2

Using only a fraction of my dropbox space but suddenly ... an erroneous "Your Dropbox is full" message prevents me from using it

1 Reply

Re: Erroneous "Your Dropbox is full" message

Hey there (@LPB), let me quickly ask you what you’re seeing at your available space breakdown on your Account tab online: Is it personal or shared files/folders that are putting you above your allotted storage?
Following, depending on your current setup, it’s highly that a shared folder dividers is the culprit for using up your space, so I’d recommend following these simple steps to expand your allowance in case you wish to keep the share/s. 
I hope that this brings a bit more clarity to your inquiry & please do let me know here if you still need assistance in any way; I’m positive we can get this sorted soon. Have a wonderful rest of your day! 


Community Moderator @ Dropbox


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Erroneous "Your Dropbox is full" message
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