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Error message when downloading files

New member | Level 2

I am trying to download a .pdf and .mp3 from my dropbox to my computer, but it keeps telling me there is an error.

 

....Help?

3 Replies

Re: Error message when downloading files

Dropboxer

Hey there @Sk8rKake - sorry to hear that!

Do you get the same error on other browser(s), on an incognito window and/or after having cleared your browser's cache?

If you do, could you send me a screenshot so I can have a visual of the exact error message you get?

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Error message when downloading files

New member | Level 2

i have tried all what you mentioned but still not working!

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Re: Error message when downloading files

Dropboxer

And what's the error you get @shaima_fahmay? Can you send me a screenshot so I can have a better look into this for you? 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Error message when downloading files
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