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Everytime a file in a queue completes uploading, upload stops.

New member | Level 2

Hello. 
As in the subject, I have a few files in a queue to upload.
Each time one of them is completed, upload stops.

I get no error messages, if I hover on the Dropbox icon I get:
"4 files uploading, 0.0 KB/s, 2 days remaining".

Then I have to close the app and re-launch it to start uploading the following file (stopping and restarting synchronization doesn't work). At the end of which, upload stops again and I have to repeat the close/re-launch dance.

Thank you!

 

4 Replies

Re: Everytime a file in a queue completes uploading, upload stops.

Dropboxer

Hi @ElimGarak!

Thanks for reporting. 

What version of the application is giving you this problem? 

How is your Internet connection when this happens? 

Please add a screenshot of the error message you reported you are getting. 

Thank you! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Everytime a file in a queue completes uploading, upload stops.

New member | Level 2

Hi Fiona,

First of all, thank you for the answer.
The version of the application is 90.3.921
My Internet connection keeps running while this problem occurs.
I don't get any error message, it just stops uploading the files when one of them is complete.

image.png

Thanks again!

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Re: Everytime a file in a queue completes uploading, upload stops.

Dropboxer

Thanks for the screenshot @ElimGarak!

Let's fix this. I see you have a Beta version of the Dropbox desktop app and Betas are still under testing. Our first step would be to run the update for our latest stable version. Stable Build 88.4.172. No need to uninstall or anything. Just reboot after you download and run this version. 

Note pushpin

If the Dropbox desktop app runs a Beta again, please turn off early releases, here and run the stable update once more. 

This should fix your upload issue. But let me know if it doesn't! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

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Re: Everytime a file in a queue completes uploading, upload stops.

New member | Level 2

Done everyting, thank you. I'll test it as soon as possible, but I hope this solved the issue.

 

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Everytime a file in a queue completes uploading, upload stops.
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