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Excel files deleted from Dropbox Sub folders

New member | Level 2

I have a very important folder that contains Excel files and other related files in a series of sub folders.  All of the excel files have vanished, some of the other files remain but many of these have gone too.  There are many completely empty folders where all contents have vanished.

I have certainly not deleted these files - can anyone help?

1 Reply

Re: Excel files deleted from Dropbox Sub folders

Dropboxer

We are here to help @PW1ktools

Thanks for posting about the issue you are facing. 

Have you tried clicking the "show deleted files" button in the empty folders you use to have the missing files in? Check on Dropbox.com and in the folders in question for the options on your right. Screenshot 2019-10-17 at 12.45.18 PM - Display 2 (edited-Pixlr).png

If you find the files grayed out, select them and the option to restore should appear on your right. 

I am here to help if this doesn't work for you. nerd face Thanks! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Excel files deleted from Dropbox Sub folders
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